4.5 stars Positive: - Beautiful sustainable hotel in South - 1 Hotel South Beach - Trade Reservations
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🙂 4/5 - 4.5 stars Positive: - Beautiful sustainable hotel in South
By 👻 @Haleh H., 04/08/2024 3:00 am
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4.5 stars Positive: - Beautiful sustainable hotel in South Beach. The design is modern & clean. - The staff is nice & professional and service is pretty good. - We got some food & fruits by the pool and at the beach, they were all decent. - We had a one bedroom suit, it was a beautiful modern room. - Access to 3 pools, private beach and also fun activities like ping pong table etc. Negative: - Staff did knock on the door right after we checked in to water plants. They should just water plants when the turn the room around not after new guests arrive. - While organized with too service it's a bit too controlled. We had 5 people trying to get beds by the pool. 3 of us arrived first as other 2 got stuck in the care line. The pool folks wouldn't give us 5 beds. They said all need to be present to hold beds. At the end we got lucky that our group arrived before other random folks show up. - Elevators: I like how it worked with optimizing people & elevators - too many people & 6 elevators. However there were times that they were 20+ people trying to get to same floor and it sent us all to same elevator. No way we could fit. So we had to wait for a group to get in & leave, re-scan our key and request a new elevator which meant longer waits than necessary. - We had early check in but they ended up giving our room pretty much at 4pm. I wish they had communicated that from the beginning so we don't waste our time waiting.
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