To start off with a compliment, I will say the cocktails - Alta New York - Buy Reservations
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🤢 2/5 - To start off with a compliment, I will say the cocktails
By 👻 @Riley O., 02/26/2022 3:00 am
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To start off with a compliment, I will say the cocktails and food were delicious! The service was the reason for this review. I think we might have been the four top James B's review was referring to. I have never left a negative yelp review, but i came here last night with 3 friends and had a disappointing experience. Our reservation was at 7 and soon after we were all seated we put in our drink orders. 35 minutes later and there was no sign of our drinks or our waitress. One of my friends brought this to a bar back's attention and soon after another waiter came by to take our drink orders again- No apologies or explanation and almost made US feel bad for inquiring about our drinks. Our drinks finally come and we ordered a couple of tapas (which were all great). Waiter #2 explains that it's best to order a few tapas at a time. Great. He comes to visit us once more and we put a couple of more tapas in. Those tapas come, and by then our drinks are empty. No sign of waiter. We finish those tapas, are talking about ordering one or two more, REALLYYY would love another round of drinks. No sign of waiter.Finally, we managed to flag down our original waitress and ask her for another round of drinks and the bill (we are over getting another 30 dollar tapa at this point). Mistakes happen and restaurants are overwhelmed right now which I understand and feel for. But an apology and acknowledgment goes along way, and the attitude especially from waiter 2 just felt really arrogant and rude. 3 hours, two drinks, 6 small plates, and our waiter(a) maybe stopped at our table 3 times total. Definitely put a slight damper on what was supposed to be a fun girls night.
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