Food good..service appaling. - Alto by San Carlo London - Buy Reservations
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🤢 2/5 - Food good..service appaling.
By 👻 @Abigail P, 02/19/2023 3:00 am
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The food was lovely, the service which makes any meal was absolutely shocking. We had to ask for our bill 3 times, we were sat by the food pass and somehow got ignored/forgotten about. No dessert menu offered or even dessert at all. Also when my partner asked for the bill, he was abruptly shouted past as the waiter was shouting to the kitchen saying ‘shut up shut up I will be one minute’. We only paid the service charge as we were in a rush after being ignored for around 30 mins and having to ask for the bill multiple times. The tables by the chef prep area shouldn’t be there..you are a lost thought and it is to loud. The San Carlo on Regent Street is a lot better and professional, this place is purely for Instagram. So disappointed as we were looking forward to trying this. But honestly I would avoid.
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