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😒 3/5 - A boring experience
By 👻 @Reidunn W, 03/23/2024 3:00 am
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My birthday dinner, 67 years nothing special but....very nice treatment initially. The waiters were attentive, everything was delivered immediately and in a pleasant way. We had an aperitif, a bottle of wine, starter, pasta, main course, a glass of wine, cheese, coffee and grappa. After the pasta, the restaurant was filled with a larger party and a couple, which created a lot of stress for the serving staff. A small man in a black suit appeared, constantly circling between the larger party and the couple. He was happy to do that, we thought that he had some kind of ownership responsibility for the restaurant and had a need to give them extra attention. A bit unusual for us Swedes, but perfectly fine. The problem was that all the other staff hung up. Those who we perceived as our waiters let us down completely. They stopped refilling our wine glasses (too bad for them, we would have easily ordered another bottle if anyone had bothered) our main course was thrown out without any direct presentation. While we were eating, the waiters and the little man ran between the larger party and the couple. We were air. The waiters were also stressed, discussing a lot with each other and panting when they ran past us. Once we managed to order the cheese and wine we wanted for dessert, the cheese was delivered to a poor man who didn't know anything about the cheeses he was offering. We got to watch as he was reprimanded and then given a proper presentation. We were seated without attention for a long time and got to experience the nice attention that the larger party and the couple received from everyone present and some additional staff. I had a blast and described to a waiter how we felt neglected as guests. We received an apology but really cannot recommend the restaurant despite very good food and drinks. I understand that our financial contribution as tourists is not as important as that of local customers but then the restaurant should not even approach us. Incidentally, also a fantastic venue but it all came to nothing…..
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