Great interiors not great service or food - Bacchanalia London - Buy Reservations
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🤢 2/5 - Great interiors not great service or food
By 👻 @Nicola H, 03/05/2023 3:00 am
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Beautiful interior, however bad service lets this place down. Cheeky chap at the door giving several unkind jabs about our outfits and throughout our stay, telling us to step aside while he checks in other guests, found this to be extremely unprofessional. We were 30 mins early, fair enough but we were told we are going to HAVE to buy a drink at the bar only to find out soon as we bought a drink, the table was ready as were serval others upstairs. This was not a 5” greeting as I would expect and didn’t make us feel welcomed. Far too obvious that it was about spending as much as possible rather than giving a great service. Waiters and staff either look uncomfortable or act as though they were too good for the guests although one waitress was lovely. We left hungry as the food was bland, not hot, small portions and over priced. so far it was only good for the pictures which is very sad for such a gorgeous place. We both felt we would not return.
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