Embarrassing - Benoit New York - Buy Reservations
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🤮 1/5 - Embarrassing
By 👻 @Oaklandhomie, 06/17/2022 3:00 am
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I hosted a dinner for 6 and midway thru the 1st course was embarrassed at having subjected my guests to my choice. The service was poor. After dropping off the menus and pouring water, the servers ignored us for the next 15 minutes. I had to ask miscellaneous staff roaming the floor to have our server come to take drink orders. Simple math was a problem. We were pleased to be served gougeres as an amuse bouche, but they brought 5 for our group of 6 and pushed back when I asked to correct the mistake. The kitchen is in serious trouble. The first course was served in stages. After a prolonged wait, 3 of us were served. Again, after multiple requests the rest of us were finally brought our food after a long delay. After speaking to the manager, the main course was served to all of us at the same time. But, this is the team that can’t shoot straight. One of the entrees had an unlisted ingredient my guest was allergic to. The server assured us that they would bring the replacement without the allergen, but by the time the rest of us had finished, it hadn’t arrived and we cancelled the order. The food is good, not great and certainly not worth suffering thru the poor service and a kitchen not up to the task. There are many wonderful restaurant choices in midtown. This is not one of them.
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