5 star hotel with 2 star service. - Berton Al Lago Torno - Trade Reservations
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- Any Room Type
- Any Family Room
- Family Grand Suite Lago King And Twin Bed 1290 Sqf 120 Sqm Lake
- Any Suite
- Signature Penthouse Suite (King Bed Lake View 1500. Sq. Ft.)
- Lake Garden View Suite (King Bed Full Lake View 860 Sq. Ft)
- Darsena Suite King Bed 124 Sqm Private Terr Ace Lake View
- Darsena Suite Lago King Bed Lake View 186 Sq M Darsena Suite
- Lario Suite (60 Sqm Lake View King Bed Lario Suite King Bed Floor)
- Lario Suite (60 Sqm Partial Lake View King Bed Lario Suite King)
- Any Executive Suite
- Alcova Suite 60 (75 Sqm Private Terrace Rai N Shower And Bath)
- Grand Suite Lago King Bed Or Twin 60 (75 Sqm Private Terrace Lake)
- Corner Suite 83 Sqm King Bed Lake View Priv Ate Terrace Corner
- Any Penthouse
- Sereno Penthouse King Bed 185 Sqm Lake View Sereno Penthouse
- Any Standard Room
- Piccoletta 1 King Bed 40 Sqm 450 Sqft Piccoletta 1 King Bed 40
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Torno's Best Hotels that are most frequently booked by customers of Berton Al Lago Torno
๐คฎ 1/5 - 5 star hotel with 2 star service.
By ๐ป @Debbie F, 06/19/2022 3:00 am
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We stayed at this hotel for 3 nights. The hotel is beautiful, the rooms are beautiful, the pool is gorgeous with a gorgeous view. The service is terrible. We asked the front desk how to get to Bellagio and at first she gave me wrong directions. Then she told me to take the ferry to Como, but I didnt realize that Como is the opposite direction as Bellagio. The hotel has a dock but its private. They really need to offer a shuttle service to the other side of the lake where you can catch the ferry to Bellagio and Varenna. The service in the restaurant is also extremely slow. It is a small boutique hotel so they need more staff and the staff needs to be trained. No one ever asked us how we were enjoying our stay or if there is anything they could do for us. I was disappointed.
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