Dissapointed by too many little things - Blakes Hotel London - Trade Reservations
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😒 3/5 - Dissapointed by too many little things
By 👻 @KTandPD, 01/20/2020 3:00 am
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Sorry to say it didn't fully impress. Not a very organised or warm welcome on arrival and we were told we'd been upgraded as if it was a gift, when we had paid for it! The pre ordered champagne took 40 minutes and 3 phone calls to reception to arrive! The fire alarm went of both nights! (thankfully only once the 2nd night). No conditioner, cotton wool, shower cap nor complementary touch such as fruit/flowers/chocolates. Shower curtain too short so masses of mopping up to do after every shower. Dinner was truly delicious but our waitress was inexperienced and being trained in what to do better within earshot. We had lunch at Soho House and reminded ourselves of what great service looks really like.
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