Style over substance - Botanica London - Buy Reservations
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🤢 2/5 - Style over substance
By 👻 @JLR, 09/15/2022 3:00 am
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We saw the beautiful pictures of Botanica and decided to book afternoon tea on a Saturday afternoon. On arrival we checked in with the waitress, there's no denying the room is beautiful but it is very small and lacked any atmosphere. We ordered afternoon tea and champagne as it was a special occasion. It was a weird vibe and very quiet in the room. Some background music would have helped. There was a magician who came over to the table and did some magic tricks which were the highlight of the afternoon. That's saying something when you pay nearly £70 for afternoon tea... The service was OK, nothing special, as was the food. We found the tea to be very floral and almost sickly. The food was fine but again, nothing special. We didn't get told what was what on the stand either so it was all a bit of a guess. We made the best out of what it was and had a lovely time regardless. However, I checked my bank account and noticed I had been charged a no show fee. When I contacted Botanica they told me it was because we didnt arrive for the booking and I needed to provide information to confirm my attendance. There wasn't an apology or acknowledgement that they made a mistake until I pointed it out. For an establishment that markets themselves as a fine dining experience and prices themselves as such, everything other than the interior lacks. I would not recommend and will not be returning.
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