Poor service and attitude to a regular. - Café Boulud Toronto - Buy Reservations
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🤮 1/5 - Poor service and attitude to a regular.
By 👻 @Rob P, 01/19/2024 3:00 am
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Had a business lunch there today (Fri Jan 19) to celebrate a colleagues retirement. Showed up at 12:26pm for a 12:30 lunch. The two hostesses said we would have to wait to be seated because we were early. I asked if we could just go to the table and was told no. The restaurant was over half empty. We got to the table and the server was terrible. He seemed to not be interested in us because we didn't want wine. Took him a long time to come for our order. He was never there to get more water. I had to ask other serves to get our sparkling water bottle to refill our glasses. Had to ask for bread, which always comes to the table normally. We waited a long time between courses. After mains, our server kept passing us, but would not even look over at us. We finally had to ask another server for coffees. I had to finally ask another server for the bill. Just brutal service. I have been to the restaurant over 100 times in the last 5 years. I supported them through covid and was just treated badly. I usually see 2 or 3 regular waiters that know me, but they seem to all be gone? I don't recommend the restaurant. The service and food is going downhill. Sad to say I don't think I will book it anymore. It's a real shame that they are just trying to live off a name and are clearly not giving service anymore. I would pass on them.
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