Service was horrible! Others were assisted before me, - Carillon Miami Wellness Resort - Trade Reservations
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🤮 1/5 - Service was horrible! Others were assisted before me,
By 👻 @Melanie R., 03/22/2023 3:00 am
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Service was horrible! Others were assisted before me, although I had been waiting longer. Valet looked at me while having a personal conversation when I arrived, he didn't move. Others pulled in behind me, and were assisted before me, although I arrived first. I experienced a similar occurrence once I arrived in the spa from the spa attendant. When I was leaving, I was waiting for valet to pull my car around. Instead, he parked my car on the side, and took my key to the desk.The massage was very oily, and provided no therapeutic value.- Gratuity is paid upon check in, not based on service. Spa receptionist at check in, and for spa service check in were great, the rest of the staff were not good. I have been here several times, but after this visit I will not return.
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