I am not usually a huge yelper and don't usually leave - Casa Nostra Ristorante Los Angeles - Buy Reservations
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🤮 1/5 - I am not usually a huge yelper and don't usually leave
By 👻 @Dazhana B., 05/07/2019 3:00 am
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I am not usually a huge yelper and don't usually leave reviews unless things are just beyond amazing, but unfortunately I do have to leave a less than satisfactory review for this place. I've been here a handful of times because it is convenient to where I live and usually have decent food for a decent price. I always have the same waitress who is always wonderful but last night I took myself and 3 of my friends here for a birthday dinner after raving about it for so long, they were quite disappointed because of a very arrogant, unprofessional guy by the name of Nicholas. Not only was our food luke warm and just okay, when we get our check the server apologized and said that the owner has charged our check with an additional 20 percent gratuity and charged 35 dollars to add truffle shavings to one dish. When we asked why, he said " because you gave me an attitude, I am the owner and I can do whatever I want" never in my life have I had an experience like this with someone who is a "professional". Me, nor anyone at my table would ever be rude to a server or anyone at all for the matter. Regardless of him over charging the check we always tip more than generous because again I go here often enough to know the server. Nicholas who claims to be the owner, (according to yelp Giovanni is the owner) was more than rude and unfortunately has lost my business for good.
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