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Catch LA West Hollywood Reviews from The Last Year
My parter cut his foot and had to wear flip flops.
They would not let us in despite the fact that my brother was already at the table. There was nothing on their website about flip flops or open toe shoes not being allowed. I would expect this strict dress code adherence in New York, not Los Angeles one of the most laid back cities on the planet.
Great food , nice atmosphere
Great food, amazing service, nice atmosphere Our waiter was really helpful with the menu, very attentive One plate delayed ( chef was not happy with the result so had to make it again) and they offered us another for free. At the end I ordered a grey goose which was also offerd for free Truly recommended
Dinner here Saturday night with a girlfriend and had a good
Dinner here Saturday night with a girlfriend and had a good time. We split the Caesar salad, and I had the scallops and cauliflower. Both were delicious. Beautiful restaurant, but disappointed with where we were seated. At first they tried to put us outside, but they had the flaps down so I didn't want to be next to a white tarp, and asked to be sat inside. Instead of sitting us in the main dining room, we were sat in the side room next to the kitchen, which was extremely annoying as my chair kept being bumped by the staff. Our reservation was at 6:30, so it's not like it was late. There were tables available in the main dining area. Therefore, they get a lower rating.
The food was just good, nothing really special about it.
The service was good as well. Our server was very nice and knowledgeable of the menu. The atmosphere was trendy and cute.
Great food, great service! Cute little indoor garden walk
Great food, great service! Cute little indoor garden walk for pictures. I recommend this restaurant
The ambience in Kallay is top-tier if you want a relaxed
The ambience in Kallay is top-tier if you want a relaxed vibe with great plants and lighting. This is the place to be. The food was immaculate the serving size a little small I would definitely say order a few things that you and a partner or friends could all just eat off together. The macaroni lobster and the brussels sprouts were my favorite so delicious. They do have valet parking, but you can do your own self park on the street somewhere. Hopefully there's not a lot of events going on the area. Otherwise you can find parking on the street.
Taylor is the best host! She was so welcoming and
Taylor is the best host! She was so welcoming and accommodating. Not only was the service great but the food was excellent. I loved the Catch roll and filet skewers. The pretzel bread is also bomb and the drinks are always on point. Great experience 10/10. Love Catch La!
So amazing every single time.
I went for my birthday dinner last year and they made it super special, a great place to catch up with friends and eat great food!! The ambiance is unmatched, quintessential LA.
Great service great food Great ambience overall, great
Great service great food Great ambience overall, great overall highly recommended for the food and for everything
Great date night with friends.
Very upscale restaurant. Great for couples or groups. Make sure to make reservations in advance. This is a family style dining. We started the night with the crispy shrimp, very flavorful and left your mouth watering for more. We then had the scallop gnocchi. Now I'm not a big fan of scallops but I will admit it was a good dish. For our main course we ordered the 36 Oz porterhouse steak and Brussel sprouts. This was such a tender cut of beef, seasoned well. The Brussel sprouts were so amazing, I am still craving them a week later. Those are a must get. Will definitely be back soon.
The food was very good, all fish is fresh taste.
The only issue was the service, a bit slow and got 1 wrong dish that we didn't order. I do recommend going there but maybe not on their busy days.
The coolest spot in LA. Amazing sushi. Filled with cool A-list people
The coolest spot right now on the LA scene and one of the most sought after places to dine. A definite A-list joint that’s filled with pretty people where you’ll be sure to spot a celebrity! The sushi is amazing as are the Filet Beef Sticks. The location is amazing perched high. The service is efficient and attentive. The prices are on the high side but the experience is priceless. A booking is essential as wait times for walk-in is long. You’ll thank me later as we had the most amazing time and enjoyed their signature cocktails served by their superb mixologists. Don’t miss out.
“Manager is too busy for you”
Didn't honor my reservation because I was one literal minute over the reserved time. I've visited many times and this issue has become worse with time. I don't understand why they accept reservations in Opentable at 10pm if they expect you to be there way before then (multiple SMS reminders at 9:20 telling me my table was ready). After driving an hour to get there the security person who told us his name was Hugo (and had zero customer service skills) rudely refused to let us even take the elevator to negotiate or explain something. We asked for a supervisor and after waiting in that lobby for 20min he said "Tim" (the manager) was "too busy to even hear your complain" and escorted us out. Never again. What a shame all the recommendations and money Ive spent there. They have too much money to care about yours!
Over rated, terrible
It took 45 minutes to take the order, than more 35 to get the main dish. 6 steaks. All medium rare. One was as requested. Wine? Drinks? We tried to order, final it arrived… Experience? Terrible, horrible. Loud, bad service, dirt toilets.
Worst service aver
Rudest service ever. After just a few minutes waiting, one of the girls took us to a table and gave us the menus. We didn’t even have the time to look at the menu and another very rude waitress came asking “who sat you here?” and made us leave, not even saying sorry, to let another couple sit. The first girl came back and gave us another table, in fact in a crowder area. She was all sorry, but nothing more. They made a mistake but really did nothing to make up for it. The problem is not the misake itself, but in the really rude and grumpy ways of the waitress, as she turned to us as if we decided to sit there by ourselves. After that we waited for a long time to order and to receive the cocktails (20minutes) and the food. We took five dishes in total, they were supposed to come all together but we waited a whole hour to receive the wagyu gyoza. I must say the whole dinner experience was ruined by the horrible ways of the waitress and the lack of real attention from the other members of the staff. The food was really good, though.
Perfect birthday meal
Perfection. We had the fillet steak and shrimp to start. Staff were really inviting & the atmosphere was unbeatable. Food was served efficiently, but felt under no pressure to eat and vacate table
Don’t bother!
Chose Catch to celebrate my birthday. Had 7:30 reservation on Sunday night. Party of 5. Weren't seated until 8:20. Was told we'd get an appetizer for the wait. Not offered the appetizer when we were seated. Had to ask. Were told all our food wouldn't come out at the same time? WTH? Two plates came out at a time. Last plate came out when we were all finished except one. Management wouldn't allow a birthday cake or FLOWERS (a gift) to be brought up to our table. RIDICULOUS! Just horrible
We love Catch!
We have loved Catch LA for years. Just going into the building, you feel special, as they check your reservation before you get onto the elevator. Then, at the top of the elevator...the entrance to the restaurant is absolutely breathtaking! A lovely greenhouse feel...without the steamy heat. Every time we go, we are greeted warmly by the hostesses and shown to our table promptly. This time, we had a great table from which we could see everyone coming in...fun people-watching. While we were ordering, they opened the ceiling above us, which was fascinating to watch! Everything on the menu is delicious, and the service is always great. Kudos to Luke for offering us great service while we were there this time! The great food, great service, and fantastic atmosphere make it an awesome place to dine! We love Catch LA!
Poor Customer Service
My choice for my Father's Day dinner with my family was Catch LA. It was my first time dining there. The restaurant had a peaceful atmosphere, good service, but the food we thought would be better but it was ok. The surprise to me was when the waiter reached for my appetizer dish an entire glass of water spilled all over me that caused a seen cleaning as employees rushed to help dry up the water. We assumed the gentleman wearing the light green glasses was the manager or someone who was in charge of the restaurant as he constantly walked around the restaurant checking things out. To our amazement not one Host, maître d' or manager from the restaurant came to our table to apologize or to ask if everything was ok. In every restaurant when u see something like this happens someone from the restaurant "ALWAYS approach and speak to the guest. To make matters worse while we're eating our dessert the waiter brings over cookies saying they were compliments of the restaurant for the water that was spilled on me. NOT A GOOD LOOK. That was our first and last time dinning there.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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