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CHANG'AN Tustin Reviews from The Last Year
their food is overpriced.
also service is not that good. for this price i expect better service.
The food was amazing!! All dishes came out quickly as well.
The ambience was comforting and the decor is beautiful. Highly recommend.
The food was not very authentic Xian cuisine.
Every dish is overpriced. Service was just mediocre. We spent almost $300 for two people, and were very disappointed.
I have previously had dinners at Chang'an - which is an
I have previously had dinners at Chang'an - which is an exceptional experience - and I'm also happy to say that they are now offering a special lunch menu that is just as delicious with just as exceptional service at a very reasonable price. The food is not your typical "American Chinese" food. Instead, they offer a selection of traditional foods with tastes that are always a happy surprise. Whether it's a beef, poultry (OMG, their duck!) or seafood dish, noodle soup, bao or - my new favorite - their duck wings, each is somehow familiar and, at the same time, new and exciting. Even better is that the portions are large enough to share - or bring home for later! The restaurant is beautiful (you should even check out the bathroom!) and it's quiet - no matter how full - so it's always a lovely place to go for real conversation. Their wine selection is excellent and they offer a variety of teas that are also a pleasure if you're a non-drinker (like me). And definitely try their desserts. They're delicious! If you have a special occasion, meeting or event, Chang'an should definitely be on your list to consider - but first go with friends, family or work colleagues. You'll love it.
I had the wonderful experience of having lunch at Chang'an!
I had the wonderful experience of having lunch at Chang'an! I've eaten dinner there before, which was delicious and beautifully served, and unlike any Chinese food I've ever had. (This is not chow mein or orange chicken, but food traditional to elegant restaurants in China - a very different kind of cuisine! ) Now that Lunch Specials are being served, it was a great opportunity to try new dishes. The menu is reasonably priced and the food just as delicious! I had beef shank - flavorful and tender, pork soup buns - with a sauce that was amazing, and a delicate tofu dish with a vegetable called Toon. It was a great meal and a great introduction to new tastes! The staff is welcoming and friendly and the servers delightful in describing the dishes. The atmosphere is calm and warm. A great experience all around!
Very great experience at Chang'an! Good quality food and
Very great experience at Chang'an! Good quality food and environment, creative dishes. Duck needs reservation but definitely worth it!! Also the golden soup taste very nice, spicy and sour flavored perfectly. Also great for dating / welcoming guest, space is quiet and pretty enough. Would come again!!
This was a higher-end dining for Chinese cuisine that I
This was a higher-end dining for Chinese cuisine that I don't normally experience much. Chinese fine dining has definitely achieved and taken on the new wave in asian cuisine. Usually we're all used to luxury dining from Japanese or some type of French-mixed fusion. I definitely understood why their location is San Gabriel didn't stand a chance compared to this location. Typically, when you're in a predominant asian area, people aren't willing to spend that type of money on Chinese food when there's a Sam Woo down the street or a Newport Seafood because typically people eat Chinese food for their lower price point. Being in LA, a lot of new flavors has been popping up and everyone has been tryna dip their toes into integrating more Asian flavors into traditional American comfort foods. This is not the case here. Now.. back to the food. I recommend taking your in-laws or family to this place and trust, they won't be disappointed. Originally when I came I was expecting more of a Hong Kong or Shanghai type of meals, but that's my fault for not looking into the restaurant before heading there. If you're a fan of Sichuan flavors, you'll definitely enjoy this place. They don't hold back on that, "mala", which is numbing spice. By the end of the meal, I could barely feel my tongue. The food was all great! They were able to balance the oil ratio properly, so I didn't have that greasy feeling after the meal. My favorite part was the roasted duck and what I believe was sea bass in stone pot. Now that's something. The duck is mandatory, but you have to call in prior to reserve one. They serve it to you as they carve it and another version of them smoking it. It was a nice dinner and show when they lit that duck on fire. They serve you the crunchy duck skin with brown sugar to get you salivating. It's a tease for sure. Then the sliced duck meat. Brought with the wrap and cucumber, hoisin, sliced scallions and pear as condiments to complement your mini Asian duck tacos. I just rolled it up like little egg rolls.
My first time trying Roasted Duck here .
So good & tasty , great service , the restaurant is nice clean , beautiful to relax and enjoy food in the same time. Will come back with more friends soon :)
not honest told us the fish is 2.
8lb bass just treat you as idiot because they may think it is first time you have the fine dinner lol btw I have a fishing boat lol I know how big the 2.8lb bass is they just gave you 1.5 pounder or so will never come back
First time here.
Won't be the last. Very pretty and quiet atmosphere though lighting a bit too subdued. Awesome friendly attentive service and such a great menu. One of the best racks of lamb I have ever had. Lots of interesting dishes. Superb Peking Duck though the "tortillas" or rice wraps are a bit chewy. Expensive but worth it.
Well I kinda liked the food, but I didn't really love all
Well I kinda liked the food, but I didn't really love all the food though... I suggest it as a four star because when I wanted a dumpling soup WITHOUT green onions. But they really put green onions on it and I actually don't want onions. Also, I want some water. While I was eating, my daughter wanted to drink some water. But after some food got served the water didn't come yet though. This is why I think this restaurant is a four star.
My husband and I were so excited to go to the restaurant on
My husband and I were so excited to go to the restaurant on Valentines Day to experience the duck, instead we got a tongue lashing from the hostess up front when we arrived. She stated we had not confirmed our order and reservations. We showed her via our phone that we had. The phone doesn't lie and she kept on accusing us of not confirming the duck, so they did NOT have it ready for us. This went on for about 10 mins back and forth instead of saying no problem we will work this out she continued to scold us. I was ready to leave but unfortunately it was Valentines Day and we had no other reservations. We were escorted to our seats. The experience we had there was less than favorable, it's a pretty expensive resturan to have this kind of experience. Please beware of how rude the front hostesses are. I would not recommend this restauran. It is pricey with an attitude totally unacceptable. There are OTHER GREAT RESTAURANTS to choose from
Food was exquisite.
Beautiful restaurant and service was excellent. The duck was delicious, moist and lean. It is definitely worth ordering.The lychee shrimp was unique and delicious. Everyone in our group enjoyed their meal.
***** for Ambience ** food ** service * value We were
***** for Ambience ** food ** service * value We were pretty excited to come here. The idea of an upscale Chinese restaurant was exciting. And walking in was really encouraging. The restaurant decor was upscale, not your typical Chinese restaurant. The restaurant was busy too. All indications looked good. We rsvp'd the duck as recommended. But it was all downhill from there. Food was... just not good at all. We ordered several dishes and maybe 1 was decent. A lot of it went untouched because it just wasn't good. We were actually wishing we had gone to capital seafood or Panda Express during the meal. The prices were insanse. A pot of tea, min $24. Soda, $5. Bowl of soup min $20. We were willing to try though because we were so excited when we walked in. I'll pay $$$$ if the food is worth it. The service was not what you'd expect for a restaurant where entrees cost on average of $60+. We skipped our favorite part of the meal, dessert because the entire meal was so bad we didn't have any confidence in the dessert menu. The duck presentation was just that, a presentation. I've had better duck at every other Chinese restaurant in socal. Dinner for 8 with tip (2 adult drinks) came out to $1000. I looked around our table and half their plates or more were untouched. Won't come back here again.
Made reservations to surprise my wife for her birthday.
Took her and her parents that were visiting from Taiwan. We were sat even before our reservation time which was great but that is where the positive vibe ends. We sat at our table waiting for service but that was a while though I didn't time it. We ordered Peking duck and they cut it and placed it on the table with no explanation on how to eat it. My wife had had it before so she explained it to the whole table. We ran out of the side veggies and rice paper for the duck. When we asked for some more the told us they charge for that. I said it was fine e but they only brought not even half the sides that I asked for but still charged us. We ordered other dishes that came with rice and the rice came out before the other dishes. We ask them to take back the rice and to bring it out when the other dishes were ready. When we received the other dishes we didn't get any rice. I would have asked but there was no one around to help our table. When the server came around we asked him to cancel the rice because we were almost done. Besides the bad service the food itself was not worth the money spent. The total for the entire meal was over $300 and the experience was so bad that I still owed my wife a birthday meal.
Saturday dinner at 7 pm - Roasted duck, matsutake duck
Saturday dinner at 7 pm - Roasted duck, matsutake duck wonton soup, crispy beef tongue, spicy stir-field wild mushroom morels with Shanghai's bok-choy, chang'an gourd chicken, shanxi special sour chili biang biang noodles, peppercorn and tangerine peel ice cream, peach green tea Service: super attentive and excellent customer service Ambiance: modern luxury decor, love all the settings except the table was way too small, and the male restroom needs to improve the hygiene especially area around the urinals. Price: pricy Food quality: the duck was excellent, so in loved the duck meat with smoke infuse. The crispy beef tongue and the mushroom morels veggie dishes were phenomenal. In addition, the steam rice, and the ice cream brought me a next level of surprises in Chinese food. Dislike: I will skip the gourd chicken, the wonton soup and the biang biang noodles. The seasoning of the chicken and the noodles may not strong enough to satisfy my taste buds, and the soup was serving in lukewarm, that's extremely unacceptable. Due to the price point, I have a high expectations for this adventure in terms of food quality, service, ambiance and all the minor details. Except some minor issues, it's still a great dining experience. Will come back for other dishes.
It feels like you are stepping into another world.
The ambiance is amazing. We absolutely loved that the servers explain the dishes and how best to experience everything. If you are looking for a unique dinner - this is a must try!
Interior is beautiful, food is not great.
Servers here don't know what they're doing. Overall, not a good experience. Leaving disappointed. More details to the bad service : I asked a server to refill my ice water, the sever came back with steaming hot water. Asked another server to replace the water, the sever came back with luke warm water. I had to ask the THIRD time to get iced water refilled. The whole thing takes over 10 minutes, I was waiting thirsty. In an upscale restaurant like this, I would expect an easier time getting basic request fullfilled like getting iced water. Ordered an appetizer, it never came. In the end, server told us it's sold out. Could have let us know a lot sooner. Added a meat dish just to find out in the end it was never added either. What a joke.
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Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Changing restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answer