Disappointing - so many other much better options in London - Chiltern Firehouse London - Trade Reservations
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London's Best Hotels that are most frequently booked by customers of Chiltern Firehouse London
Booked 3 times by Chiltern Firehouse London customers.
Ranked #20 in London's Best Hotels.
Booked 1 times by Chiltern Firehouse London customers.
Ranked #21 in London's Best Hotels.
🤢 2/5 - Disappointing - so many other much better options in London
By 👻 @Alexis B, 07/15/2022 3:00 am
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What a disappointment. Came here for my mums birthday, first time and been booked for ages. It’s a lovely setting and we were seated quickly but it went downhill quickly. Took 15 mins at least to be greeted by waiter and take drink order. Had to ask 3 times for wine menu. Food was ok, nothing special but what really let them down was the service. Just appalling. Not attentive, didn’t clear our plates. Put our wine in a ice bucket away from table but then didn’t top us up. Complained to manager who was apologetic but don’t think he really cared. Then has to ask for bill twice - in meantime waiter came over and asked if we wanted more drinks!!!! We’d been waiting 45 mins to order another drink. Definitely won’t be returning and would really recommend anyone thinking about coming here to lower their expectations. It’s a buzzy atmosphere but that’s where it ends. Don’t waste your time - there are hundreds of other amazing restaurants in London and this is definitely not one of them.
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