POOR and PRETENTIOUS customer service. - Cinnamon Club London - Buy Reservations
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🤮 1/5 - POOR and PRETENTIOUS customer service.
By 👻 @B B., 08/15/2019 3:00 am
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Despite of being explicitly included in the reservations instructions that the dinner was for my mothers 70th bday AND being reminded again as I checked into the restaurant asking them for candles on whatever dessert - No one cared to follow through; no candles even after asking a 3rd and 4th time. Finally when I got up and stared to get upset a huffy waiter brought out candles after 10 mins. If you're going to pretend to be a restaurant that looks like a place for special occasions- you need to deliver. Sad and so disappointed - I chose the wrong place!! that FAILED to help me make it a memorable night for my family.
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