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🤮 1/5 - My fiancé and I really wanted to like this place as we
By 👻 @Francois B., 02/25/2023 3:00 am
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My fiancé and I really wanted to like this place as we came across it from mutual referrals. We opted to book this restaurant to celebrate the Q1 success of my fiancé's businesses. However, the racial prejudice that accompanied our experience leaves little room to label this establishment as noteworthy. My fiancé booked a 10pm reservation for the dining area. Upon promptly checking in the racist hostess informed that we would have to wait at the bar until an available table opened. No problem. 10 minutes into waiting she comes over to inform us that our reservation is for the, "chef's counter," and not the, "dining area." She then proceeds to tell us that she'd be happy to accommodate us at a table but warns that the kitchen is to close shortly. My fiancé pulls up the reservation to which blatantly states, "dining area." We ask the server to bring back the hostess to where we're seated to clarify and she informs that the "chef's counter," is the dining area. For clarification purposes: If a booking site offers you multiple options for seating arrangements it's because there are various areas to sit. If your chosen area could be substituted for other areas there'd be no need to list out the various seating assignments to begin with. Not only did the hostess BLATANTLY LIE to us about a reservation that we (clearly) made but she then proceeded to try to recover from her first lie by lying AGAIN about what the option of seating that we selected meant. To make matters worse, patrons of a different racial background sitting beside us had no reservation but were able to move to a table before we were during this entire ordeal. Note to Owner: If you're going to open an establishment in NYC in 2023, have enough common sense to understand that your crowd will encompass the melting pot that is NYC and NOT just your racist ideology of what you consider to be "perfect ambiance." 0 STARS! WOULD NOT RECOMMEND! & we'll be sending this out to family, friends, & followers. Silver Lining: The servers are out of this world. Customer service A+
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