AppointmentTrader FAQ - da Umberto New York - Buy Reservations
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da Umberto New York Reviews from The Last Year
Restaurant is small and uninteresting.
Had dinner here. Ordered appetizers which were very small in size and not very good. Ordered entrees of veal saltimbocca which was dry, extremely salty, and tough. Pasta dish was bland and not noteworthy as well as small portion size. Desserts were nothing special. Big prices small portioned mediocre food. No thanks-I'll pass - one and done- won't be back.
Went on a Wednesday night.
Maybe the chef was off. Food was not well prepared. Special Cornish hen was so overcooked it was leathery. Veal and lamb pricey and definitely not worth it. Won't go again on Wednesday if we do go at all. Wait staff not helpful.
Food was on point.
I have never been this rushed or pushed at a fine dining experience. Before you took close to the last bite or drink they grabbed the plate. There were empty tables on a Wednesday night at 6pm. Poor service and experience.
Fabulous restaurant.
We live in Flatiron and love all our usual restaurants but wanted to try something different (so we went all the way to Chelsea). Incredible food, spectacular service, and a great vibe. Can't wait to go back.
Had dinner here as a party of four on a Friday night and
Had dinner here as a party of four on a Friday night and were seated promptly according to our reservation time. The host even gave us a choice of tables, between a table tucked into a nook by the front window and one in the center of the restaurant. We chose the center table, although in retrospect the restaurant is quite noisy, and table near the window might be better for conversation. In general though, we did not mind the buzzy ambience- the space has a lively, upscale energy. Our waiter was great, clearly a seasoned professional and someone who takes great pride in providing good service. Aside from the extensive printed menu there are a large number of specials -almost to the point that it is overwhelming- which he read very clearly to us. Almost everything sounded good and it was hard to choose. He suggested an assortment of appetizers for the table, which was ultimately the right choice. We all got to have just a taste of maybe six or so things, the highlights of which, for me, were the shrimp and the squash blossoms. For the main course I had a cavatelli with corn which was quite nice. (If eating here as just a couple next time, we would definitely get a pasta and a meat or fish dish and share.) The wines available by the glass were also very good. We lingered at the table for a while, as old friends catching up tend to do, and were not rushed to leave by the staff. Overall I would say the food at Da Umberto is solid, not remarkable- but what really sets it apart is the staff and the level of service they provide. I get the feeling that there are many people in the neighborhood who frequent this place, and I can easily see why.
While da Umberto's ambiance is pleasant, the food is
While da Umberto's ambiance is pleasant, the food is mediocre and the service brusque. The clientele is upscale, mature and stylish. Beautiful people dressed elegantly. A nice mix of cool folk young and old having fun...and talking loudly...so loudly that this cramped space feels a bit oppressive...a cacophony that makes meaningful discussion difficult. The table and bar seating are both uncomfortably tight. While waiting at the bar for my party to arrive, I asked the bartender to translate an item on the Italian-language Specials menu. He told me to wait until I was seated at my table when the waiter would explain the specials. Once at the table, we were rushed by the staff. My ultra-thin chicken was dry and overcooked. ..and not hot upon arrival. Several wait staff, while polite and efficient, rushed us to pay our check and leave so the table could be reseated. Three of us dropped over $700 on two appetizers, three drinks and a bottle of half-decent $85 wine. My wife is Italian and her daily home cooking blows away da Umberto's fare. While not an entirely bad experience based on the upbeat atmosphere, I wouldn't recommend this restaurant considering the very high cost for marginal cuisine and the blatant rush from the staff.
This is an excellent restaurant and Ive gone here several
This is an excellent restaurant and Ive gone here several times in the past (40?) years. The food overall is superb. Unfortunately the service last Thursday evening was not great. The place was full but it seemed that they might have been understaffed. The staff was working busily and all but we got menus and then waited way too long for the waiter to take our order for appetizer and meal. We also misread/misheard the offerings of wine and ended up buying a $150 bottle (on top of a $30 glass) of an Italian wine when we thought it was significantly less. I had the "pleasure" of picking up the tab for the five of us - and I dont drink wine. Lucky me... The other "issue" is that it's a rather noisy restaurant. The table we sat at was small so we could hear each other - except for dad who is hearing impaired and this particular scenario is extremely challenging for him. He smiled a lot but much was lost on him. I felt kind of bad about it as I picked this restaurant. Granted- he used to go here a lot long ago as well so I thought it would be a nice place to return to. In summary; great food (pricey as f*#*ing hell), lapses in service, dont order ANY wine, and dont show up semi-deaf.
Food is classic, old school Italian.
Very good, but also pretty basic. Doesn't necessarily stand out among the other Italian joints in the city. Be careful with the specials - our waiter sold us on a pasta tasting for our large group - it was 3 very small portions of pasta and ended up costing $60 each! I enjoyed my meal but probably won't go back.
The food and the service were wonderful
A group of us came for an after party for an event and the food and the service of Da Umberto were wonderful. This is the second time I have been here and the food is very consistent. The restaurant is really beautiful and very cozy and it was nice to sit down after a long night. We had a delicious dinner of chicken parmesan, penne vodka, shrimp, roasted potatoes and vegetables. The bread was also wonderful. The service was very good and the waiters are always so nice and friendly especially for a big group. I especially liked the shrimp with cherry tomatoes and the penne vodka. The only issue I had was a glass of wine was $27, which I thought was very steep. I know its Manhattan and prices have gone up but that is a bottle of wine in a store. The woman working the bar understood and was nice enough to be generous with the pour so it made up for it. Still the food and the service were wonderful and the food delicious and I can't wait to try the restaurant on my own. It really is an elegant and very welcoming restaurant.
Delicious food, quick service in an authentic,
Delicious food, quick service in an authentic, old-fashioned Italian environment. Highly recommend!
New York's Best Restaurants that are most frequently booked by customers of da Umberto New York
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted