Sellers FAQ
Q&A around Selling and Making Money on AppointmentTrader
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408 Questions
349 Answers |
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Why is there a fee for ach? |
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I know this is a scam! Havenβt been able to widthraw any funds itβs been 3 months.
New addition of the "Sell Through Rating" |
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I noticed that also today. Which is funny since theyβre getting paid 30% anyway for basically just data entry to add the reservation in hopes that it sells. But youβre right, itβs a little discouraging.
AT Classes |
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Depending on what you are looking to learn. I offer a free 20 min consultation to talk about your goals and expectations with this site.
Account Limits & Recovery |
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This is great. Holding sellers accountable and ensuring trust in the system will help grow and create more referrals and word of mouth advertising.
I see a lot of adjustments that the sellers will be making in the weeks and months. However, are you going to address the unethical practices by buyers on this site?
One issue in particular is that there are an overwhelming number of accounts being created on a daily basis, so much so that its come to the obvious conclusion that many of these bids are being put on the site by the restaurants themselves to ensnare sellers.
Other issues are buyers purchasing listings with 4 people and showing up with 2 or vice versa and then when they cant be sat, they cry foul and blurt out the fact that they purchased this reservation and should be sat(which immediately blackballs the seller and their Resy account, which cancels all future reservations) or come back on here and demand a refund because the restaurant didn't honor the reservation.
A lot of these issues can hurt a seller's reputation on here which affect the demand for said reservations.
Curious to hear any thoughts you have.
Prepaid Reservations |
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Hey @EmpiricalStomach63, thank you for the question!
I answered another question regarding prepaid resis here: https://appointmenttrader.com/sellers/discussions/sellersfaq-178-exploretock-reservation#Community
TLDR:
AT will add a category for prepaid reservations which will let you set the value of what you have prepaid which will then create a 'bid premium' + equity value of your reservation. At the moment it is all-in.
You can upload the reservation and set the asking price in a way that will satisfy your entire expense.
Hope this helps!
When & How Do I get paid? |
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In most cases your money will be available instantly in your AppointmentTrader account. Press the Button 'Show Card Number' and you'll see a credit card number in your name which you can use instantly to access your earnings.
How do I message the person who bought my listing?
I canβt seem to find an easy way to message the person who just bought a listing of mine
Give the best answerUpdate restaurant info?
Is it possible to edit restaurant details or is that something support has to do? I see some restaurants that are open but are showing completely closed on here, and others with incorrect days of operation
Give the best answerResy concierge account
Has anyone used a concierge account? Does it offer any benefits? Thank you
Give the best answerUpdating reservation time
How do I update the time of my reservation after listing it?
Give the best answerBe careful how often you use your name
I had six reservations booked over about 4 weeks and turns out thatβs too much
Give the best answerRestaurants cancelling your reservation if found here
I just got a text from Don Angie (RESY) about canceling my reservation because it was found on here. Any other restaurants doing this ?
Give the best answerAny pro hacks/tips/tricks??
Does anyone got any hacks or tips for new sellers that canβt afford AT classes?
Give the best answerHow can I sell my prductions by myself?
Are there any strageys?
Give the best answerAs a Seller, do I get the final say in whether or not to accept a bid?
I.e., if I were to put up a reservation with some asking price and it were to be matched with a bidder, would I have full discretion to decline to make the sale without penalty for any reason? Or is it the case that after I press "Send my Reservation to Review", I'm making an agreement to sell the reservation to anybody who makes a bid of at least my asking price and am bound to then go through with the transaction?
Give the best answerReservation still showing available after sold?
I sold a reservation for Tatiana (7/20) about a week and a half ago, but I believe that it is still showing available. Has anyone run into this?
Not too worried about someone checking out the same listing (hopefully it won't allow it) but next Friday 7/20 has a pretty high number of listings, just wondering if there are maybe more ghost reservations up than just mine
Is there a way to find out daily limites for higher ranks?
Are they all the same? I am trying to find more details but the FAQ doesn't work when I click it.
Give the best answerHow to delete account?
I cannot find any way to delete my account. I have sent endless chat messages asking them to delete it and received no answer. I tried emailing, and receive an auto-reply telling me to use the chat. SO FRUSTRATED. Please help!
Give the best answerWait time
How long does it take to sell your reservation on average
Give the best answerResy closed my account
Hi all,
Recently made a sale, then Resy closed my account for misuse as I violated the terms of service. Do buyers immediately see my reservation details like First and Last Name when they purchase my reservation? I obviously ended up refunding the buyer for the listings as my reservations on Resy were all cancelled.
That would mean that that Resy team could purchase the appointments, see the naming details, and close my resy account and get back their payment. Wondering if anyone has ideas around this or other thoughts on how to prevent this?
Bid Notifications
Is there any way to select only certain places to get the bid notifications 5mins before? Or can you only use that feature for all bids?
Give the best answerPayout Restrictions
In the same situation except I have $1000 stuck as well. Had my resy account banned and had to delete a lot of listings because of it
Buyer Never Showed Up - Charged Cancellation Fee. How to get refund?
Hey yall - my listing was bought by the buyer never showed up. I was charged a cancellation fee, which exceeded what I earned by 2X. I'm super dissapointed with this experience. AT says they have a process to refund the fee, does it actually work? Thanks
Give the best answerListings that donβt sell
What happens to a listing if it doesnβt sell? A lot of places charge cancellation fees so if no one buys a listing and I have to cancel the reservation/ take down the listing does that affect my seller score negatively?
Give the best answerAccidentally posted wrong time on listing
I posted a listing for 9:30 am instead of pm by mistake. Is there no way to change this besides taking the listing down and creating a new one?
Give the best answerListings that donβt have email confirmation
I have some reservations that Iβve thought about posting from places that donβt do email confirmations like Polo Bar and Nobu Malibu. How do you go about offering these spots when they only take your name and number down in their system and there is no other confirmation than speaking on the phone with them?
Give the best answerCancellation requests
Anytime we open a chat with a customer does it count as a "cancellation request by seller"?
I feel like this doesn't really make sense and we as sellers should only be docked if we actually cancel a reservation on a buyer. If we have to make changes to a reservation that already sold how are we supposed to communicate to buyers without get hit?
Want To Learn How To Sell?
https://appointmenttrader.com/alex-eisler-gloriousseed75-seller-training?returnurl=L21vZHVsZXMvY29tbXVuaXR5L3RlYW0ucGhwP3JldHVybnVybD1MM05sYkd4bGNuTXZaR2x6WTNWemMybHZibk0vSm5ObGJHd21jR0Z5WVcweFBXUnBjMk4xYzNOcGIyNXo=&utm_campaign=11611_profile_click&v=11611
Here is a link to my 1 on 1 selling training program, it will take you to a calendar where you can bid for a specific amount of team (you can bid less than what is suggested). I will give you the best tips on tricks on how to easily make 6 figures a year! Looking forward to meeting some of you.
$1000 locked up
Hi all,
I have $1000 in my account and am quite literally unable to withdraw any of it. I keep opening support request tickets but am unable to get a reply. I'm willing to work something out as I understand that my account isnt in the best standing (I had a resy account get banned, I was unaware of the sell through policy, stuff like that). I understand being punished, but don't understand having my money completely unavailable to me. I want to continue selling, but this is very irritating and any help would be very much appreciated.
Increased limits on ACH withdrawal.
I am still only able to withdraw $50 max at a time. I am at a 86% positive sales history. How can this get increased?
Give the best answerFraudulent Buyers
Does anybody know if anything is being done to address any fraudulent buyers posing as active customers who are actually part of the venue, or is that something we will have to just navigate around?
Give the best answer