Waiting for concierge service for over 24 hrs and nothing - Flower Drum Restaurant Melbourne - Buy Reservations
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Flower Drum Restaurant Melbourne Reviews from The Last Year
Does Not Do Well Accommodating for Allergies
We did not love the Flower Drum despite it's big reputation. My wife is allergic to shellfish and tree nuts - while we did not call ahead to see if they can accommodate for this, we've never had any issue with substitutions in the many places that we have been. In this case for my wife, things were just left out or pretty subpar compared to the original portion of the tasting menu. While I got the albacore to start, my wife got a few pieces of pork - it didn't feel on the same level. For the fried rice, they just didn't give her shrimp. Lastly for the cookies that come at the end of the meal, neither of us got anything but the bill as we listened to the table next to us talking about how great the cookies are. I believe service is likely a large part of the charm for the Flower Drum - overall it felt subpar to us. Maybe some will say I'm being too critical - my wife and I have had a number of tasting menus in places all around the world and usually the substitutes are equally as great. The textures, the flavors - all balance to the original part of the tasting menu. This place just leaves it out and I would expect better from a famous place like this.
Best Chinese Food Ever!!!!!
Best Chinese food ever and fantastic staff. Couldnt fault it. Would give it 10 stars if I could!!! Everythiing was awsome and the wine list is amazing.
We ordered the 5 course meal.
The duck and scallops were great. The rest of the courses were adequate. Service was mediocre and not friendly based on our waiter harassing us about a tip. He paid more attention to an adjacent table with an attractive woman. Flower Drum is getting by on old school reputation. It needs an update.
A Treat,
Celebrating 52 years of marriage with style flare and faultless food. Freshest scallops and prawns. Tender roast duck and yummy Gai lan. We hope to be back for our birthdays.
Needs reservation days before
My son raves about this place and took me there with his family (am on a visit to Melbourne), after booking it weeks ahead. Although they had been there only very few times before, they were instantly recognised and greeted personally. Serves Chinese food, many exotic dishes such as abalone and century eggs, and bird's nest for dessert are available. A large selection of wines. Came across the word 'cakeage' to match corkage if a cake is brought from outside.
Exceptional on all levels
The most beautiful and exceptional restaurant. The food is top notch, the best Chinese in Melbourne. I cannot rate this restaurant highly enough. Fantastic friendly staff who provide an exquisite evening of delicious food and good wine and make your evening truly memorable. I hope to visit this restaurant every time I'm in Melbourne
Bland food, terrible service
My family had dinner at Flower Drum earlier in the week. Overall it was an extremely disappointing and underwhelming experience compared to previous times when we have visited. The food was not up to expectations for the price we paid, and waiters were also rather inattentive and not overly friendly. I would like to echo one of the previous reviewers who wrote a one star review in August, to note that one of our waiters Derek was very rude and patronising to us. There are far better quality Chinese restaurants in the CBD and the suburbs with better value for money. Standards have significantly dropped at this famed institution which is sad to see.
Excellent cuisine, ambiance and service
I made a booking for tonight and by mistake got the date wrong.My bad sent a note cancelling and explaining and they came back no problem we can fit you in. WOW great start. The food was excellent the scallop dumpling just get a dozen and wow!
Most Excellent Chinese Luncheon Experience!
I had researched this restaurant by way of reading independent reviews and talking to friends and family. My wife and I attended for lunch on a Friday afternoon. The restaurant was moderately busy, but I was made aware that you should book in advance to get a reservation. We received a friendly greeting at the entrance on the ground floor, and again on the first floor restaurant. We ordered the following: (1) Peking Duck for entree. This was not shredded duck, but a plump, succulent piece of breast meat with soft pancake, sweet hoisin sauce and accompanied with the usual crunchy scallions and cucumber. Very moreish. In fact, I could have eaten several of these most delicious wraps; (2) For the main course we shared the crispy chicken, accompanied with homemade spicy salt and lemon juice, and eye fillet with soy sauce and mushrooms. The crispy chicken was 'off the scale'. It was moist and succulent with the very important crispy skin. Just wonderful. The eye fillet was tender and delicious, and passed the 'cut it with a spoon' test. No seriously it did! The steak was served with broccolini and snow peas. Both cooked well and just the right amount of crunch. We were also served a bowl of special fried rice, which contained prawn, fried pork, egg and seasonal vegetables. Again, completely delicious; and (3) Everybody's favourite Chinese dessert of banana fritter with vanilla ice cream and sticky maple syrup topping. The fritter was tender and sweet with a light, tempura-like batter. The ice cream was excellent quality; creamy and rich. Overall, excellent pudding. The atmosphere was fairly busy, but friendly. Our team of waiters were friendly, knowledgeable and professional. Some of the courses were served at the table, which is always a great experience. To drink, we chose a small bottle of Paringa Estate pinot noir, a bottle of Crown lager and a Strawberry Fields mocktail. All very quaffable. All in all, excellent service, food, drinks and atmosphere.
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Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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