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🤢 2/5 - This dinner experience was so disappointing to us, we had
By 👻 @Cj M., 03/20/2023 3:00 am
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This dinner experience was so disappointing to us, we had such high expectations. We are locals, and had never eaten here, and after completing a big project, we decided to bring our spouses to celebrate at this iconic restaurant. We booked reservations nearly two months in advance for our group of six around times they could accommodate us. We were so excited and upon arrival were escorted **through the beautiful booth and table area rooms into a (too) brightly lit separate room with 2 large tables and our table of for six. This should have been the warning, and recommendations for you if you are dining there - unless you are a very large group that will be taking over the room with your noise and celebrations, do - not - agree to sit in this room. It felt like the odd overflow room, not the same ambiance at all, and was so loud with the large tables of 10 that we were with that we could not even talk or hear ourselves except for the person directly across from us. Food: Of course their food is great. (Many steak houses in Vegas are equally as good). Everyone had different items: Caesar salad (good, not exactly tableside prep, but oh well), French onion soup, one person ordered her filet butterflied and well done (I know, but it's her steak, her choice) and it was delivered well done, not even sliced/butterflied. Simply ignored how she ordered it. The Sea Bass was good but feedback was parts were very salty, and would not order it again. Those with other steaks were good. Sides Cream Corn, whipped potatoes, roasted veg, baked potato and twice baked potato, a great variety. Tasted all of them, all were good, would not order that twice baked again, it was least favorite surprisingly. Noise level in that room was so loud that one person in our group finally announced said she had to leave, the yelling voices at the big tables gave her a migraine, so we cut the dinner short, skipping dessert which (some of us) were looking forward to. Service: We had asked about splitting checks upon sitting down, discreetly, and the waiter said one check only, but he would help us in charging our cards for what we got, so it would easily work out. We found that this is also in large big print on the menu. That felt perfectly fine, but then he dropped the check off and when we asked if we are telling him what we had, he said we should figure it out "unless we needed help with our math" which felt a little demeaning, so we spent more time sorting all that out so they could charge our cards appropriately. We were only 3 couples: doing 3 checks would have been simpler than what ultimately had to happen. Other than that, the service was very attentive with drinks, water, etc. Walking back into the main rooms to leave, you could actually hear music, and an awesome hum of a great supper club establishment and we felt a completely different vibe, which we did not have in that overflow room. Our server overheard us discussing this and he said "You should have told me, we would have moved you!" Our thought was - we were seated, starting to eat, and it when it got loud we were supposed to ask to move?? It was hard enough to get a table there reserved in the first place. That thought wouldn't have crossed our minds. He made us feel like it was our fault, we walked out feeling even worse.I mentioned outside to the group that if I came back I would like to experience the ambiance and service in the main rooms. The other couples replied that they saw no reason to even go back - it's expensive and there are better experiences and great food at better prices everywhere in Las Vegas, so this should be left to the tourists who are always going to go. Sorry for the long review, I feel that things might have been different overall, if we'd been lucky enough to get a different location for dining here. Being a fairly small table in a big group table room was not our luck in Vegas.
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