Staff needs training - Granary Tavern Boston - Buy Reservations
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🤢 2/5 - Staff needs training
By 👻 @Marmelade555, 10/28/2023 3:00 am
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The good thing first… the food was ok. However, upon our first stop in, the hostess told us a 25 minute wait. We counted 14 open tables. Not sure what the problem was there. We made a block or so and checked back in. Upon looking over the menu, ( it was 2:15 pm) we assumed the fact that she gave us a brunch menu must be a mistake. But no, apparently not. We had breakfast 8 hours ago! I had noticed a nacho plate on THEIR sandwich board outside. I planned to order that but had to scramble to find something else when I was told that was the “dinner” menu. Our waiter was fairly prompt with our water and the draft I ordered. However, he never asked about a second round. While eating, we saw numerous parties leave when the hostess told them about a 20-30 minute wait and they could see all the empty ( and clean) tables. Had to ask twice for our check. Dessert never offered. Lots of lost revenue today. If restaurants want to bounce back from COVID, better service is necessary.
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