Cool idea but the reality needs updating - Gyu-Kaku Japanese BBQ West 44th Street New York - Buy Reservations
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😒 3/5 - Cool idea but the reality needs updating
By 👻 @JerseyCityGrandpa, 04/16/2022 3:00 am
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Read some reviews which raved about this chain restaurant, and since my grandkids love hibachi restaurants we decided to give it a try. Made a reservation, which was honored on time. Sat down to a table that had been quickly but not thoroughly cleaned - three sauce bottles all needed a good wiping, as well as the table. The grill itself went out a couple of times and we had to get the server to restart. You’d think in a restaurant where guests are cooking chicken, pork or shrimp the management would guarantee that the grills worked in optimal capacity. Overall impression was of a restaurant that needed a good cleaning and refurbishment. Must have been great when it was new.
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