Haidilao Hot Pot (Arcadia) Yelp Reviews - Haidilao Hot Pot (Arcadia) - Buy Reservations
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Haidilao Hot Pot (Arcadia) Yelp Reviews
Latest Reviews On Yelp
67 Reviews
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I like their food selection and service however it depends
I like their food selection and service however it depends on who was there working. We go there almost twice a week or at least once a week for the last few months. Our last experience was very bad. We had a $10 voucher that was deducted from the total bill. However, when I checked my bank statement, they reversed it without my consent. I could go back to dispute, however, just don't want to waste my time. Share this experience with you so that you are aware of checking your final bill and your back charges.
Be the first to Replysecond time at Haidilao and this time my mom got to try it
second time at Haidilao and this time my mom got to try it for the first time!! she doesn't eat beef so she got pork while I got beef, and then we shared some enoki mushrooms, quail eggs, and taro. we also made our own sauces at the sauce bar (mine was delicious and peanut/sesame flavored)!! the food was impeccable. great quality meat and veggies, and the broth was perfect. service was great, our waiter was very kind and explained the ordering process well to my mom. only complaint is that it's so expensive LOL!! I wish the prices were dialed down a bit, but I guess it's expected for quality food.
Be the first to ReplyNah not the same as it was.
When I went a couple years ago, they 1) didn't charge for sauce bar 2) didn't charge for ice cream 3) had a vastly different salad bar with cucumber salad, mushroom, and tofu. I distinctly remember thinking how yeah sure they charge for broth, but the salad bar evens it out. And I'm pretty sure that they didn't have these small individual pots where they charge $9.99/person. Now the broth is $9.99, the meats average about $21/per. And the veggies are $12.99. So say you're like me, you get full off two plates of meat, and you need veggies. And of course you need sauce, what does that equal- about $70/pp. Cuz they charge for SAUCE. Sauce. $3.99/pp. They have specials before 5 pm and after 9:30 pm. The ppl that work here are nice. They provide good service. But they look miserable. Maybe cuz their manager corrects them right infront of customers. The one at puente hills actually look happy. Anyway dinner for two is gonna cost you about $200. I'm sure the Arcadia population can afford it.
Be the first to ReplyEverything services and attitude needs better bussers, and
Everything services and attitude needs better bussers, and better customer service especially new customers
Be the first to ReplyThe food and the service were amazing! Enzo, our waiter,
The food and the service were amazing! Enzo, our waiter, was fantastic as he was super kind and helpful. The atmosphere of the place was also nice and welcoming to everyone. I would definitely come back here again and would definitely recommend to everyone!
Be the first to ReplyBest hot pot place! Food was delicious and good quality.
Literally nothing misses on the menu!!! The ambiance and service is on point!!!
Be the first to ReplyGreat food, great flavor! Our serve ENZO is the best.
We loved it here. Super comfortable seating and great service! Thank you Haidilao and Enzo!
Be the first to ReplyAmazing food! Even better service! The server was Attentive
Amazing food! Even better service! The server was Attentive and the food tasted fresh. The soup bases weren't overly seasoned and everything tasted great.
Be the first to ReplyThe food is amazing!! My family and I love coming here,
The food is amazing!! My family and I love coming here, even the little ones. Service is great also!!
Be the first to ReplyGreat service, clean house.
Lots of spirits choices. Fun place for a date or special occasion.
Be the first to ReplyI can't believe I barely had this place for the first time.
Service is beyond stellar and the food quality is up there with what you'd expect for a place like this. There's not much more to say except this place is as good as you've heard/read. Definitely recommend. Enjoy!
Be the first to ReplyEmily was the sweetest!!! We stopped by for their lunchtime
Emily was the sweetest!!! We stopped by for their lunchtime promo on a Tuesday and they sat us right away. Emily's recommendations were excellent and she was so patient with us!! I really appreciated her because my family is notoriously indecisive, and she helped us select the best choices to have a great hai Di Lao experience. I would absolutely go back for lunch!
Be the first to ReplyCame by for lunch with my family and not only was the food
Came by for lunch with my family and not only was the food DELICIOUS, but our server Emily was the best!!! Seriously made it a 6 star experience for us. Emily helped us with our order and the food came out so fast. We sat inside and I love the vibe and decorations of the place. There's a self serve sauce bar where you can make the best tasting sauce for your food. I recommend a mix of sesame sauce, sesame oil, soy sauce, chili oil, dash of vinegar, ponzu, green onion, and a lot of garlic. We came on a Tuesday noon and were able to get seated quickly. Highly recommend!
Be the first to ReplyFood is so fresh and tasty Consistently good Love their
Food is so fresh and tasty Consistently good Love their sesame seed yummy dessert! (I wish they would have it all the time)
Be the first to ReplyThey had amazing service and the interior was super
They had amazing service and the interior was super spacious and I like how we each got individual pots! There were different broths to choose from and we got the beef bone broth, spicy broth, fish broth, and a tomato broth. Their meat was good quality and all their ingredients tasted super fresh. I liked the self service sauce bar there were many options and of both sauces and desserts! 10/10 experience
Be the first to ReplyLove this place! Sometimes there will be a wait, but they
Love this place! Sometimes there will be a wait, but they take reservations beforehand. Also if you are a member, you will get points for dining and they will send you discounts. This location is very modern and clean. The service is always good. They have aprons and hair ties if you ask and toiletries in the restrooms. The food quality is always consistent. Also love their side bar which usually includes a variety of fruits and snacks. They recently also added a tofu dessert station.
Be the first to ReplyDropped by during a vacation to SoCal.
The place is clean and the service was okay. Food wise was standard hot pot. The prices were on par with other hot pot places. My kid didn't eat that much of the food as he is 6. He was more interested in the open area play gound that was near by. I say, this place isn't for 6 year old palettes. Overall a solid 3 stars.
Be the first to ReplyFood was amazing and the server was so sweet.
Would definitely recommend. Restaurant was nice and clean with a very good vibe.
Be the first to ReplyI was dubious at first.
..prices seem so high but Haidilao is so highly rated! I watched reels beforehand about the viral Haidilao hacks and felt prepped. Our server was so kind and host was also kind. The soup base (tomato) I tried was delicious and my friend got water to try to make her own. For some reason with the water base (which is free) adding the sauce still tasted a bit bland. We probably didn't add enough. The self made sauce was from their sauce bar which actually has small sides like fresh cucumber, grape tomatoes, fish chips, small side salads that changed throughout our meal, and dessert. There is a small cost per person to use the sauce buffet bar. The veggies were all very fresh and while pricier, the other stuff makes up for it to me. Also I felt pretty full and maybe even over ordered. The viral sesame noodle hack is one I liked the best. So was marinating our own quail eggs. So fun!! In terms of the code words, our server said he was confused so asked higher ups/corporate already and it's not a thing apparently with corporate...just viral fake news. Apparently the kids toys are for kids and there is a free kids meal (yakult, chicken nuggets, tomatoes, a bun). You just need to ask for it? I asked for an extra soup base and I got it! There are also snacks at the sauce bar. The other toys/chopsticks are just what they have in stock or rotation is what he said.
Be the first to ReplyHaidilao is one of my top 3 go to hot pot spots :) They
Haidilao is one of my top 3 go to hot pot spots :) They really take care of your kids there w/ cute little toys to take home & a free kids meal. I went w/ my friend & we brought our toddlers, it was so easy to eat while our kids were distracted by their food & toys. The food is also really good, service is efficient & I will continue to frequent this location! The set up inside is bigger than what you see from the outside & they have the best sauce bar towards the back of the restaurant.
Be the first to ReplyMy family used to go a lot before the pandemic and it
My family used to go a lot before the pandemic and it seemed better before the pandemic. The food isn't bad but there just isn't much to go for. What's good is that they have separate pots, nice atmosphere and more private seats if you need them. Would be a nice place to go with friends. Service wise it's fine and sometimes they have gifts or toys for children.
Be the first to ReplyPROShair tie to hold back hairapron to protect
PROShair tie to hold back hairapron to protect clothesplastic cell phone protectorfresh and tasty food lots of vegetable optionsyour own personal hot potnice layout and ambianceease of ordering on transmitting tabletmaking your own dipping sauce buffet of appetizers and dessertattentive and fast servicelots of parking at the mallCONSpricewait
Be the first to ReplyOutstanding service from Li.
Felt extremely welcomed and treated extremely well. Some of the best service I have ever received in a restaurant. Since this was my first time, my server gave me the seasoning buffet for free! He guided me through the menu and shared his recommendations and most popular items. My server recommended the Haidilao Wheat Beer which was served ice cold. It was very tasty and delicious. Thank you for the recommendation. Will order this again.For the meal, I got the Tom Yum Soup which was also recommended. It was extremely flavorful, a touch of sour, and a little spice. It awoke my nasal passages and was very warm and tasty. Not to all spicy. I would say this would be a nice soup to drink if you have a cold. The soup paired perfectly with the short rib. It was well marbled, flavored, and cooked very quickly. Highly recommended. The vegetable mixed platter was very delicious and definitely helped to get in my fiber for the day! The tofu that came with the platter was very delicious and after sitting in the soup gave it a nice texture and taste.Finally, the mixed meatball platter with shrimp, fish, and pork was delicious. The cheese was a nice surprise. Be careful when bitting into it as the cheese was very hot! In all, I was extremely impressed with the quality of food, the high level of service, and extremely friendly employees. The location is extremely clean, well maintained, and the employees are constantly cleaning all areas of the restaurant. I will most definitely be visiting this location again. While it is expensive, the quality of food and the level of service make this place a must visit. Thank you to all your friendly employees. Wonderful experience and highly recommended.
Be the first to ReplyNever had hot pot before, but I was very pleased with what
Never had hot pot before, but I was very pleased with what we got. Got plenty of food for 2 and finished everything. Most of the menu items were reasonably priced with a majority of the bill being carried by prices for protein. Service staff was incredibly helpful and nice. the waitress even placed an order for a free kids meal before we were even sat down, And returned with a toy for my toddler. The interior was really nice, something you'd expect from a "fancy restaurant" but overall very nice
Be the first to ReplyHaidilao popped my hotpot cherry, and I gotta say that they
Haidilao popped my hotpot cherry, and I gotta say that they did not disappoint. This restaurant is situated on the outskirts of the Santa Anita mall next to Meizhou Dongpo. Their hotpots are pretty rad, with a plethora of options to choose from and a very nice selection of dipping sauces and condiments to choose from.My lady and I tried this place out one winter afternoon. The place was not crowded, given that it was an hour before the dinner rush arrived. The polite hostess immediately brought us to our seats, where our waiter immediately came by, introduced herself, took our drink orders, and explained the ordering process via the iPad.For the base, I got the spicy pork, and my lady got the pork bone broth. For the fillers, we got the signature beef, scallops, fish ball with roe, handmade fish balls, assorted fishballs, fresh tofu, and sweet potato vermicelli. For the dipping sauce, I mixed my own concoction that comprised of brisket sauce, soy sauce, chili oil, thai chilis, a lot of garlic, cilantro, sesame oil, and beef sauce.The overall experience is good. The food is great, the waitress frequently comes by and checks on us, and the quality of food exceeds expectations. Ever since our initial dining experience we have come back several times, and have not been disappointed by the quality of food and customer service ever since! Highly recommend!
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