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- North Tower Bay Classic King Non (Smoking)
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- North Tower Ocean Classic King Non (Smoking)
- South Tower Classic King Non (Smoking)
- ***room Inlc (King Bed Pillow Top Bedding Glass Enclosed)
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- North Tower Bay Hearing Impaired King Non Smoking
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- South Tower Ocean Deluxe King Non (Smoking)
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- South Tower Classic Accessible Roll In Shower King Non Smoking
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🤮 1/5 - I am a person who writes negative reviews ONLY if we'll
By 👻 @Lynn K., 08/03/2022 3:00 am
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I am a person who writes negative reviews ONLY if we'll deserved. This hotel was rated #1????I have to say the HARDROCK has gone down hill. The room outlet didn't work near the vanity which meant doing my hair in the bedroom portion of the room which I feel is gross. The phone in the room doesn't work. On a Monday the harvest buffet was closed due to capacity ( so we couldn't eat there). The Council Oak brought our appetizers and then literally our dinner ( which wasn't hot) 15 minutes later. So much for a relaxing dinner and an upscale restaurant? We weren't even done with our appetizers. I then tried to order room service using my cell phone at 9:50 AM and the woman said the wait time was 90 minutes! The bathrooms in the casino were not tended to meaning they weren't clean/ out of toilet paper/ toilets not flushed. I remember years ago when hotels took pride in their business. Saying there is not enough help has been the excuse for two years now. It's getting old. I'm writing this review because you can't hit a home run if you don't follow through right? Well HARDROCK are you going to follow through?
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