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22 Reviews
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Amazing!
We visited Hoong Loong for my birthday along with my best friend. We were greeted with amazing service by Winnie and she made sure we were well cared for our entire stay. I’ve never felt better service in a restaurant than with Winnie! She even made some amazing recommandations food-wise! The staff then came out with my birthday dessert my friend had asked for previously as a surprise and everyone came out and sang happy birthday - it was amazing! The dessert was fab and it was an unforgettable night! All made better by Winnie being sweet and the best server! Food was amazing, whilst expensive I felt it was worth every penny as portions are more than generous and tastes amazing! I could not recommend this enough! Thank you Winnie for a fab night!
Be the first to ReplyGreat food, amazing staff
We were holidaying at the Sofitel The Palm on a half board basis and Hong Loong was one of the restaurants included in our package. We visited the restaurant 4 times during our 10 night stay which tells you how much we rate this place! The dishes available on the menu are varied with a good pan-Asian offering. The food is delicious, especially the beef satay and dynamite shrimp starters, and the sweet and sour chicken and the Nasi Goreng mains. Desserts were the best of all the ones we had across all restaurants visited in our stay, especially the melting macha chocolate and the mango sticky rice. The staff were amazing, very friendly and attentive especially Winnie and Eugene! They went the extra mile on our last visit and surprised us with a lovely extra treat. We can’t wait to come back on our next trip to Dubai! Highly recommended.
Be the first to ReplySuperb pan Asian restaurant
My husband and I visited this restaurant on three different occasions during our 10-day stay at Sofitel — so it goes without saying that we love this place. The dynamite shrimp covered in a light tempura batter was my favourite starter. The seafood Nasi Goreng was excellent but could do with a bit more shrimp paste — but that’s just my opinion. I am of Asian descent so I can handle a strong Asian flavour punch. The mango sticky rice was just sublime. I love the sweetened coconut milk, it brings back memories of my own mother’s cooking. The waiting staff were all attentive and polite. Our main server Winnie was exceptional. She’s very friendly and welcoming. Overall, the service was excellent and would highly recommend this restaurant to other guests. Thank you for making our three visits to this restaurant enjoyable.
Be the first to ReplyWell worth the visit.
A great dining experience. Very nice place, decor in keeping with an Asian food restaurant, very attentive staff, If I have one small and trust me it is small, I think the menu for hotel inclusive diners could offer better options and greater content.
Be the first to ReplyDelicious food and great service!
We had a awesome dinner at the Hong Loong. The food was so delicious and our waiter Debu provided us with an outstanding service! His recommendations were perfect and we had a lovely evening! Thanks for this great experience to Debu and the whole Hong Loong team!
Be the first to ReplyAmazing food and service.
Our waiter Eugene was exceptional. Great guy and extremely knowledgable about the food and excellent service. Food was INCREDIBLE. Best meal I have had in Dubai in two visits here. Can't rate the food and drinks enough. If you are staying in hotel, or near by this is well worth a trip.
Be the first to ReplyHighly Recommend
Bijil was very attentive from the start, checking in on us regularly with great knowledge of the local area. The food was of very high quality, we were all very satisfied! Friendly and comfortable atmosphere, would visit again!
Be the first to ReplyGreat meal & service
Fabulous food and atmosphere Excellent service especially bijil who made our dinning experience very special for my birthday He was outstanding and a credit to the restaurant Thank you
Be the first to ReplyFabulous!!!!
Fabulous dining experience… the service was excellent along with the food…the crackers are to die for but the overall ambience was compelling…will definitely return for dinner very soon
Be the first to ReplyBeautiful place and fabulous food
Hong Loong at the Sofitel, Palm, is a quaint, lovely chinese fine dining. The decor is soft n muted, with amazing food & service. Celebrated one of many dinners for my husband's birthday with dimsums, pastel chicken & good old sweet & sour chicken with jasmine rice. To top it of a special cake for the birthday boy. Big big thanks to Debu, Gopal & Winnie.
Be the first to ReplyExcellent meal
Excellent starter, main course and dessert. Wonderful and quick service, we had Eugene who took great care of us and cannot thank the staff enough for making us feel welcome.
Be the first to ReplyVisited 5/10 times in our 10 night stay - cannot recommend enough!!
We were staying at the hotel for 10 nights and came to Hong Loong a few nights in to our stay. We were on the half board package and like all of the restaurants had a dine around menu to choose from. The menu has enough variety to suit most tastes and from sampling numerous different dishes off of the menu, I can confirm that they are all incredible and a taste sensation. We cannot praise Chef Moustian enough, as everything we tasted was delicious. The service in the restaurant is truly five star. Led by Gopal and his team, we were made to feel special every single night and he even arranged for us to have tasters of dishes to come on the menu and for feedback. He also went out of his way to gift us a cake on our last night inscribed ‘Bon voyage’ - a truly personal touch. Thank you so much for making every night that we spent in Hong Loong so memorable for us. We were served by a few different team members - Bijil, Winnie, JR and someone who I didn’t quite catch the name of but brought us our crackers every night at the start of the meal! The service was always very courteous and served at our pace, so we could have breaks between our courses, as I will say, the portion sizes are very generous. I cannot thank the full Hong Loong team enough for going above and beyond for us every single night. I would definitely recommend trying this restaurant out if you like tasty food and excellent service. We will be back next year!
Be the first to ReplyWorst dinner and service
Worst experience in years!!! This is a restaurant at a prestigious 5star hotel at the Palm. Service was great until we got the starters. After starters it took 40 minutes until we got more to drink and the starter was taken of the table. We were totally overseen. Worst of all they allowed a noise level worse than MCDonalds and KFC together. Some families with kids did have tablets with full volume making so much noise for all other guests. Many guest tried to give the staff signals about this. In total it was 8 tablet’s playing videos and others at full volume in this concrete room with the echo of poor tablet sound. We left in middle of the dinner. The waiters agreed this was not acceptable behavior for a restaurant like this but the manager didn’t care. Spoke to manager when we left and he didn’t bother. All other restaurants at the Sofitel hotel have excellent service, waiters and staff doing all the best for you and do not allow behavior like this from their guests. Many other guest agreed with us this evening. Respect less to their customers. And at least you don’t expect this at the Sofitel Palm Hotel.
Be the first to ReplyOver charged
We had ordered lots of starters and all where very nice no complains. Half duck and pancakes came not the same as back home 😩 but a whole duck was 420 Aed We half duck and was told it was going to be 220 which was fine but after looking at bill we had been charged 260 Aed 🙈 which is not good.
Be the first to ReplyLovely food, friendly staff!
Me and my two friends visited here once while staying in the hotel and loved it! The restaurant is nicely decorated, the staff are all friendly and the food was really nice. I had chicken curry puffs to start, we all had black pepper beef for main and I had peanut satay for desert and enjoyed every course! I would recommend!
Be the first to ReplyTasty in a creativity
We had amazing asian foods, started from the mix of satay till the main course with authentic beef rendang and Ayam bakar. We will come back again and again.
Be the first to ReplyTummy reached to heaven!!!
I loved the food . It was completely insane. My tummy reached to heaven 😆. I am a picky client but I left smiling and satisfied. For me it was an honor to meet chef Mustian personally. His food and approach left me planning next visit here again. Thank you 🙏🏻
Totally with claps 👏🏼 I do recommend!
P.S. I am not a good photographer
Great staff and great food
We came for a friends birthday. The staff were incredible and really accommodating. They also added a special cake at the end.
Wonderful food, ambiance and service.
We ate here on our final night
We ate here on our final night when staying at The Sofitel, and it was a very pleasant surprise. Probably the tastiest Chinese I’ve ever tried and the service / staff was incredible. Well worth a visit!
Be the first to ReplyExceptional service and food
Would definitely be a great place to dine for some elegant Chinese dinner, loved all the dishes we tried with a nice ending with coconut ice cream and crispy sweet banana, great exceptionalities like Ms. Fritzi and Ms. Ari :) !!
Be the first to ReplyLimited set menu.
Slightly disappointed with the half board set menu option here as it was pretty limited. As it was we enjoyed a decent mixed starter plate with spring rolls, sweetcorn soup etc, followed by a seafood noodle dish and a beef dish in special sauce. Both mains were nothing to write home about. Coconut ice cream for dessert was fine, and the accompanying French red wine was reasonably priced. Service was quick and staff were very polite.
Dinner
We were pleasantly surprised by the new dishes recommended. The soy source fried big prawns was tender with crispy shell to the perfection. The XO source stir fried asparagus with scallops were superb and tender. The Cantonese Style Noodle “Shang Mian” was authentic. Chef Steven really make the difference for the dishes!
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