The most wonderful hotel with one of the best Concierge services in the world - Hotel Metropole Monaco - Trade Reservations
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- Any Room Type
- Any Superior Room
- Superior Room Kingtwin Garden Or Cityview 30 Sqm (322 Sqft French)
- Any Deluxe Room
- Deluxe Room Kingtwin Garden Or City30sqm (32 2sqft Jetshower)
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- Superior Junior Suite Garden Or City View 40 Sqm (430 Sqft French)
- Deluxe Junior Suite Garden Or City View 45sq M (484sqft)
- Deluxe Suite City View 60 Sqm (645 Sqft Jets Hower French Balcony)
- Azur Suite Sea View 60 Sqm (1076 Sqft Large Dressing Azur Suite)
- Carre D Or Suiteseacasinoview85sqm 110sqm T Erracetop Floor1half
- Sea View Deluxe Suite60sq 1bdr Ste Sea Vw
- Azur Suite City And Garden Views 60 Sqm (1076 Sqft Large)
- Any Executive Suite
- Prestige Junior Suite 50sqm (484sqft Jetshowe Rfrench Balcony)
- Prestige Suitecity Viewone Half Bath 70 S Qm (753 Sqftlarge)
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😍 5/5 - The most wonderful hotel with one of the best Concierge services in the world
By 👻 @BarryAscot, 01/10/2024 3:00 am
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I mainly only get around to reviewing fantastic hotels or those few that have been awful and compared the amount of those visited, we review comparatively few. I posted a review following our stay but I just can’t find it… so here I go again, as the incredible staff at this beautiful hotel need to be applauded, as do the owners. I guess I forgot in which case apologies. We previously had a suite at the hotel a few years ago and the Metropol is better than ever. For us, it is all about the people, the ladies and gentlemen who provide such exceptional service. Firstly, I have been fortunate to encounter some great Concierge services over the years, quite a few have equalled the incredible standards at the Metropole but none could exceed it. While in Monte Carlo, a restaurant which I won’t name (it would be unfair given they finally managed an unexpected service recovery, albeit after quite an argument), told us, after we had already been seated, that there was a (huge) charge minimum charge however, they have not mentioned this when the concierge had made the booking. I told him this and they didn’t believe me. The minimum charge was relatively way more than one would expect to pay when ordering an already expensive three course, dinner, however, as we were already seated, we dealt with it by ordering an expensive bottle of vintage champagne. We did that because there was no chance of us managing to reach anywhere near the minimum spend without doing that. The champagne arrived, it was opened and served, only after which our waiter told us that the minimum charge did not include expenditure on wines. At this point, I emailed our hotel concierge and he swiftly emailed me a very full and detailed confirmation of exactly what he had been told when he made our Reservation…and more importantly, what he had not been told. He then contacted the restaurant and while I have no idea was said, the restaurant management apologised and told us there would be no charge for dinner. This is just one example of the reliabilty and support from the concierge at the Metropole. Dining and relaxing by the pool was a huge pleasure with the most wonderful service. We loved breakfasts and dining at the hotel and although we were only there for a few days we were constantly greeted by name wherever we went. Everything about the hotel is a delight. We are back in Monte Carlo in March 2024 and I would have loved to return to the Metropole, however a member of our family has particularly asked to stay at the Hotel de Paris, where I have never stayed before and that is the only reason we are not returning to the Metropole this coming visit. I have read some great reviews but also a few that I just don’t recognise based on our wonderful experiences at this incredible hotel which totally deliver. I found all of the ladies and gentlemen of the hotel absolutely delightful, we felt cosseted, well looked after and at home. The location of the Metropole is superb and I couldn’t recommend it more.
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