Too Expensive for the Type of Service You'll Receive - icca New York - Buy Reservations
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π 3/5 - Too Expensive for the Type of Service You'll Receive
By π» @tonyrosaspeaks, 03/06/2024 3:00 am
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Overall, I liked my experience here because of location, the cleanliness, and the cafe downstairs. The cafe staff were amazing. The front staff were a bit dry when it came to check-in processes on Sunday March 3rd. A staff member should not be described as dry or someone who doesn't approach you first when it comes to waiting in line after a long flight. Lastly, when I left, I was promised that the Uber driver policy between the hotel and Newark would be covered under a certain amount. I made sure before purchasing an Uber that it was going to be covered by Arthouse Hotel, and multiple times the check-out employee said it would be. I took the car which came late to the airport thinking that I was covered, only to have to pay the extra charge of $120 to the driver. Now, when I was looking at the charges for Uber without the hotel being involved the charges were at $104 from the Arthouse Hotel. That $16 could have been money for lunch or something else.
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