Worst experience ever. - icca New York - Buy Reservations
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New York's Best Prepaid Restaurants that are most frequently booked by customers of icca New York
🤮 1/5 - Worst experience ever.
By 👻 @Haoyu W., 10/13/2022 3:00 am
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Got into Emergency Room due to gastroenteritis the night before this reservation. I tried to contact with the restaurant for serval times and ask for modify the reservation to a later date and I told them I will be able to provide medical evidence.The restaurant said no changes or refund even for COVID cases. And they told me on the phone that "we are not forcing you to come, and if you have any medical concerns after dine in our restaurant, it's not our responsibility "This restaurant doesn't give a damn about their customers health wellbeing. With this kind of stupid cancellation policy, If someone who actually tested positive for COVID and they won't be able to modify their reservation, and insisted coming to the restaurant, anyone who is in the restaurant will be at risk.I went this MICHELIN STARRED the restaurant anyway, and I won't be able to eat seafood due to gastroenteritis. The restaurant offered me NO SEAFOOD OMAKASE and they tried to offer me five pieces of PICKLE SUSHI After dining at so many Michelin started restaurants in my life, this is definitely one of a time experience.
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