Il Trillo Ristorante & Giardino London Tripadvisor Reviews - Il Trillo Ristorante & Giardino London - Buy Reservations
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Il Trillo Ristorante & Giardino London Tripadvisor Reviews
Latest Reviews On Tripadvisor
15 Reviews
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terrible service
having been to the restaurant for many years they have just let it go. the service was very poor, we waiting for over an hour just for the starter, which was a carpaccio btw!!! the stuffed onion had been reheated and have of them were cold ! it’s a shame to see a restaurant which used to be a top in chelsea to have become a chelsea trap where they believe they can get away with low quality service.
Be the first to Replybread scandal
one waitress for all restaurant most expensive bread in London 6 pounds x basket nor mentioned in menu for a total of 18 pounds I have checked twice the menu and there is not mentioned of bread price
Be the first to ReplyHidden gem
Love it ! Best food , wine and service! Wines from their own vineyard back in Italy. Truly unique! Michelin stars for sure I will be back!
Be the first to ReplyYour prices are a joke
I am Italian and fancied a good plate of pasta today. We did not know this place but we decided to give it a go. Nice interiors and kind female waitress. Yes we saw from the menu that it was not a cheap place but we were expecting something special. We had 3 different dishes, one was good, one average and one tasteless. They charged me 11.95 (!!!) for one glass of wine they recommended and 4.95 ( !) for each bottle of water we had. Portions are also small. It was an overpriced, nothing special experience. Good only if you have never eaten some proper Italian food in your life.
Be the first to ReplyAlan and penny
Had o lovely meal on Saturday the food was lovely. Will definitely be back again,will recommend to friends and family.
Be the first to ReplyRecent dinner
The food is pretty average if compared to a proper Tuscan experience. Prices have certainly be affected by the recent hike of inflation... nonetheless a 100 pound per person dinner requires something more sophisticated (or in good Italian style less over-complicated). A pasta dish price unless including important condiments should not be taken to that level. There is also the Hollywood road effect which perhaps creates a certain level of demand to justify their package. It is not for us.
Be the first to Replygood food but overpriced
I think the restaurant deserves 4 stars for the environment and the table setting. The staff were nice people but service too slow. The food is good, and I say that as an Italian, but the type of dishes and the lack of attention to detail, especially considering the servid, do not justify the price.
Be the first to ReplyTerrible service and overpriced, avoid it!
We booked a table in advance for drinks on a late afternoon. We ordered drinks and some appetizers. The staff rudely asked us to order food as they said we couldn't have only drinks. They didn't mention it in the reservation. The waiter immediately brought the check and kept reminding us to free the table although our slot was supposed to be 2 hours so why such pressure? We didn't enjoy our drinks (and the overpriced food) and we won't be back.
Mediocre food, very rude staff and overpriced.
Beautiful and cosy environment.
Beautiful and cosy environment. Amazing and tasting real Italian food.
Two things to improve:
- olives from Cerignola disgusting as they remove from the pot and they don't wash it. 5£ not worth at all.
- Pretty slow service but very nice Team
Terrible service, small portions, overpriced
We have booked a table at the restaurant on Saturday late afternoon for aperitivo. We ordered drinks and we have been asked (not very politely) to order food as well (despite this wasn’t mentioned in the reservation). We ordered food, receiving small portions for a very overpriced bill and we were asked to leave immediately (with very rude manners from the staff) after the bill was paid, despite there was some time left from our reservation.
Be the first to ReplyOverpriced and terrible service
After a couple of drinks the staff rudely asked us to order food and consume quickly to free up the table for next customers.
Food was ok but portions were very small.
As we finished our food we were immediately brought the bill (extremely overpriced) with waitress asking us to pay, despite our “allocated time” not elapsed yet.
Not a place to enjoy a relaxed dinner
Disappointed
When you’ve been a regular customer of a neighbourhood Italian restaurant and are friendly enough to greet the owner by first name in the street you expect a wave hello when you drop in with your wife and small daughter - none of that, no no, just greetings for everyone else around us. Then to be told that this is the size of glass we serve sparkling wine in as opposed to topping up from 100ml to 120ml as per before ... just a bit tight. As is serving up literally the smallest ball of sorbet imaginable for an excited 3 year old ... and to be told that it is melted because it is home made.
Just sticks in the throat a bit for 130 quid plus mandatory 12.5pct tip...
Sadly we won’t be going back for a very long time
Terrible experience!!
After a hard year in London and long time enclosed at homes because of the pandemic, we decided to go out on Friday night for dinner and at the same time support hospitality that suffered most of any other field.
We booked a table in this restaurant and a few minutes after our arrival the manager/ owner of the restaurant just told us our booking wasn t existing because it wasn t on the system.
I show him the confirmation that I had in my phone and also I add that after my online booking I spoke with one of the staff members and they ensure me that my booking existed.
I can understand that these days can happen misunderstandings.
This that annoys me most it was that the “manager “ never apologised after this big mistake considering that our reservation was at 8:00pm and we had invite a friend of us.
He just said “ your reservation it s not in the system “ and when I asked what we can do for that just calm he said unfortunately you have to leave.
Terrible experience, I have been before in this restaurant but I will never be back because of the bad treatment.
(And I am hoping they will not charge me because I left my credit card details on the booking)
Perfect dinner
Great food & service with a superb wine list. Amazing atmosphere. I’ve enjoyed every moment spent in this loverly place.
I’ll definitely go back.
delicious
menu is full of interesting choices and everything we tried was delicious. the wine list is very extensive with many italian choices, the family who run il trillo also own a tuscan winery and their wine is really good too.
Prices are very reasonable for what you get.
Service can be ocassionally slow and a bit patchy, but they make up for it with their friendliness and warmth. There is a beautiful covered garden dining room in the back