TERRIBLE EXPERIENCE, NOT BEEN ATTENDED WITH PROFESSIONAL OR STANDARD SERVICE. - Imperial Treasure Fine Chinese Cuisine Singapore - Buy Reservations
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🤮 1/5 - TERRIBLE EXPERIENCE, NOT BEEN ATTENDED WITH PROFESSIONAL OR STANDARD SERVICE.
By 👻 @Dex, 11/22/2021 3:00 am
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Can obviously see the service provide difference between normal customer and MBS Casino Membership customer and unhygienic staff touching on the serving bowl after rubbing her nose (by pulling down her mask).
Pour tea half way and attend the guest next to us, never complete her job and just walk away after serviced the guest next to us. Of course never apologies after that. Is it because we are not Casino Member so we deserve for a later service even we been attended first? Just a question mark came out in my mind.
It’s disappointed experience and feeling not been respected during our dining experience as this is not the first time I visit this restaurant (only MBS branch, so far I have fully recommend the other branch that I always visit at Asia Square, Orchard) even those the prices here is slightly higher which I can understand but we shouldn’t deserve for such kind of service. If this restaurant mainly attending or concentrate at the casino member, it shouldn’t open for public right?
All the above just my sharing & comment that I experienced and my query on unclear incident happen at today 22 Oct 2021 which caused bad dining experience. Hope there is improvement to avoid the next customer facing the same issue. Of course the next customer definitely is not me or my family. such experience, one time is more than enough for us.
EVERY DINER SHOULD DESERVE THE SAME WAY OF TREATMENT, NO MATTER WHAT AS EVERYONE IS PAYING FOR IT.
We are not requesting any special treatment from the staff, but we just need a fair treatment to satisfy our dining experience.
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