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Imperial Treasure Fine Shanghai Cuisine Singapore Tripadvisor Reviews
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13 Reviews
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Know your cuisine
This popular restaurant served a regional cuisine. Service was excellent. We enjoyed their Truffle prawns with petit poir peas- tender and fragrant and yummy. Crispy fried eel was nice and crunchy. The special Steamed Herring with vinegar-was silky,with lots of bones. Every bite was dangerous!! You could not speak for fear of a bone slipping into your throat!! Rather too sour for my taste: Smoked duck was average n dry. Their Lobster glutinous rice was Good. I found the Red date round ball pastry average.
Be the first to ReplyExpected more from Imperial Treasure
I went to Imperial Treasure Fine Shanghai Cuisine to celebrate my wife's birthday with my in-laws. Unfortunately, the experience was terrible and highly disappointing. I would not recommend this restaurant to anyone, and here's why. The service was terrible from the moment we arrived. The waitresses did not greet us with a simple "hello" or even a smile. Instead, they served us and spoke to us in a manner which made us feel as if they were doing us a favor. The placement of the cutlery was far from discreet or professional, and it was clear that the waitress was on the verge of throwing the plates onto the table. This was similar to Karen Y.'s Google review from five months ago, where she described the service as "awful" and "rude." To add insult to injury, the restaurant team didn't seem to care about our order. We ordered one appetizer, one soup, and four main courses, but a main course arrived first. When we informed the waitress that we had ordered an appetizer and asked why the main course was served before the appetizer, she simply replied "็ ฎ็ๆฏไธๅ็้จ้จ" (the chefs cooking the main course and appetizer are from different departments). We were asking ourselves at this point, were we supposed to enter the kitchen to inform the chefs after placing our order? The drinks were another disaster. We ordered four bottles of Perrier at the start of the meal and two more bottles halfway through the meal when the first four had finished. The waitress brought over one chilled Perrier and then said "ๆฌ ไฝ ไธ็ถ" (owe you one bottle). We figured that it was highly likely few people ordered Perrier, and they needed to fetch more from their store. And like what we assumed, the waitress brought over the remaining bottle un-chilled - without asking if we were fine with it being at room temperature or if we needed ice to go with it. By this point, the variety of poor service was just getting more elaborate, and we were quite disappointed. The meal was supposed to celebrate my wife's birthday, and the service was affecting her mood. I asked to speak to the manager privately and subtly conveyed my displeasure. I explained that the poor service was affecting my family's experience and more importantly, the birthday celebrant's mood. But even after that, there was no service recovery done, not even an attempt. After looking at the reviews on Google, I regret just depending on the overall score and not researching more thoroughly by reading the recent and lowest reviews. Overall, my experience at Imperial Treasure Fine Shanghai Cuisine was terrible, and I would not recommend it to anyone.
Be the first to ReplyIMPERIAL TREASURE FINE SHANGHAI CUISINE. SINGAPORE
Imperial Treasure F&B Has several outlets in Singapore, and Asia. Each of it's outlet specialised in Specific Cuisine (eg. Shanghai. Teochew. Cantonese...) The Orchard Road outlet in Takashimaya Mall offers Mostly Shanghai cuisine as the name implies. The ambience/service are acceptable, so are the quality and range. The price in line with most 4-5 stars F&B local Outlets. The location is very good, on 4th level of Takashimaya Mall. Currently some kitchen staff were hit by sickness (likely Covid?!) so NO Hot desserts and Tim Sum !! Visit for a taste of ShangHai !?
Be the first to ReplyAuthentic Shanghai cuisine.
Great Shanghainese cuisine. Their vinegar jelly fish and shredded chicken with peanut sauce were good tasting appetisers. The shrimp with peas and truffle oil was yummy, so as their smoked duck and braised pork leg in soya sauce. Their pan fried prawns with egg white was awesome. Service is efficient and good as well as the environment is cosy. We have been here a couple of times and the food has been consistent and good tasting. Pricing is on the higher end.
Be the first to ReplyNot as good as sister restaurants
We were impressed with imperial treasure teochew at Ion , imperial treasure Paragon and had gone happily to imperial treasure at Great world several times. What can go wrong at this ngee ann city shanghai branch
We had 3 appetisers - drunken chicken which was all skin and bones, crab jelly with some inedible shell inside and an ok chicken with sesame noodles
Hot dishes were small fried rice, tiny little sauteed prawns and good cod
Service was ok
Pricey but worth it
Had Lunar New Year menu. Tang yuan was soft to the bite. Would be better if there were more salmon slices in the yusheng. Staff was polite and attentive to our requests.
Be the first to ReplyGood food
This is a spacious restaurent with a good menu. We enjoyed our dishes which were very authentic, well presented and finely prepared with care. The noodles had a topping which was too salty for my liking, the dumplings were yummy, the Pau tasted good with a nice light fried crunch from the base. The Red date and pumpkin dessert was beautifully crafted and not too sweet. The only concern we had was that the service team seemed too keen to get us out of the restaurant after we had been there for just 1.5 hours. Was there a time limit or were they just wanting to usher in the next seating? Whatever the reason, it could have been more sensitively done, in a more polite manner.
Be the first to ReplyGo if you want to get chased out
The food at this restaurant was not bad but my issue is with the manager of this restaurant. I was eating at this restaurant with my friends on a Sunday and when booking our table, we were told that we need to be done by 8pm which was totally understandable. When 8pm came, our waitress kindly told us we need to settle the bill and get going. We gave our credit card to the waitress and happily obliged. After 10 minutes the manager came to our table in a not so polite manner and told us we need to leave as the next group have arrived and need our table. We were upset as we did nothing wrong at this point and are just waiting for the waitress to bring the bill for us to sign. We told the manager that and he left without saying much only to come back to tell me sign a customer copy of the credit card receipt. I gave it back to him and he came back again with the same receipt for me to sign while at the same time signaling we have to go. At that point we got up and just left the restaurant as it was piping less to stay there when we were unwelcome and also nothing to sign. What a horrible experience. Getting chased out of a restaurant and making us feel we were the ones who donโt want to leave.
Be the first to ReplyShanghainese Cuisine At Its Finest
Many of the starters here are actually street food in Shanghai but the restaurant has boldly transformed them into dishes fit for fine dinning.
The xiao long bao, wo tie and siu jian bao (various types of dumplings) are executed with finesse and they tasted heavenly! Drunken chicken, kou Sui ji (Chili oil chicken) and Chinese wine flavoured eggs are the other must try dishes.
Other more substantial/main dishes worth trying is the smoked duck & chicken. The roast chicken in Chili oil sauce is really yummy too with just a hint of spiciness. One of our favourite main is the crab glutinous rice. Pre-order and reservation is recommended for this as it gets sold out quite fast.
DECENT BUT NOT THE BEST!
Shanghai is a great city with great cuisine. Itโs famous for steamed dumplings and rice sticks.
Unfortunately, the price tag does not equal the quality and portion size.
Lives up to its name
This is indeed very fine Shanghainese cuisine served in a Michelin-worthy restaurant. We had a leisurely Saturday lunch here in a private room. ( The outside main dining area was eerily empty..... the work of the Covid 19 virus undoubtedly). Every dish was superb and delicious all the way from the starters to the main courses to the desserts. Authentically and elegantly Shanghainese in every sense. A firm favourite that we return to time and time again and never tire of. Arguably the best Shanghainese restaurant in town today.
Be the first to ReplyGood food but abominable service
Service was abominable! They are losing a star for that.
Reserved 3 hairy crabs and was at first told all sold out last night despite being informed that I had reserved them. Then was told that I had reserved so they had the 3 crabs. Then was told that there were only 2 crabs.
The same waitress asked which type of tea I wanted at 3 different times. I said Pu Er 3 times. She isnโt old enough to have such a bad memory and there were hardly any customers at 6.30 p.m. The restaurant was only full after 8 p.m.
Another waitress poured tea but it was so light. I asked that the tea be steeped before serving. Turns out they served the wrong type of tea.๐คฆ๐ปโโ๏ธ
Then the waitress kept saying that I needed to order more because thereโs not a lot of food. So I did. Of course there was too much food.
I requested for the hairy crabs to be cracked properly. They did but it seems that they donโt usually do that. For the price, I would have expected it. 5-Star price but service is not 5-Star.
Then we had 4 waiters/waitresses staring at us while we ate. Why? Because they were too darn free.
They cleared plates and didnโt replace them. They took away the lime dishes for handwash when we still had another dish of lobster. Such poor service.
Our economy is not good now. People are losing their jobs, shopping centres are empty, GrabCar Drivers are complaining about super low incentives and few passengers. Yet the standard of service in Singapore is generally poor. Sigh!
Lunch
Appetisers from Crispy eel with honey, jelly fish with vinegar and pigs ear were all great tasting. Their Shanghai pau is their pan fried pork bun (jien Pao) to steamed pork bun ( Xiao Long Pao) were awesome. Their river prawns with truffle oil, braised pork leg and wok fried Shanghai noodle was great tasting! Pan fried bean and pumpkin cake were tasty as desserts. Environment is for fine dining. Price is on the high end!
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