I was looking forward to the Omakase meal, just as a pre - Kappo Masa New York - Buy Reservations
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🤢 2/5 - I was looking forward to the Omakase meal, just as a pre
By 👻 @Maria G., 01/01/2020 3:00 am
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I was looking forward to the Omakase meal, just as a pre NYE celebration. I was sat at the end of the bar close to where the staff set up their station. The team was very loud making it for an uncomfortable experience, one woman who was part of the service team at the bar area spoke extremely loudly and was speaking next to my ear on top of my chair through my whole meal.As I was having my meal I saw a cockroach by my seat behind the counter, I quickly approached the host stand and relayed this information to the host as it was extremely uncomfortable to have to see that at a restaurant. They did nothing about it. No manager approached me to apologize, or even say anything regarding the violation and what I had just witnessed. I guess spending that much money on an Omakase meal really is nothing unusual for them, but I was expecting a much higher experience for the name of the restaurant and the caliber it states to be a part of. Will not be returning.
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