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La Pergola Roma Reviews
Very sad response from staff
I had made a reservation at la Pergola for a very special celebration with my daughter. Unfortunately, it was stored on outlook for the day after the actual date, and so I planned to go the day after. I was charged the full fee and the staff made no effort to contact me to inquire why we were not there. When I realized the mistake and called, I was told I would be charged the full amount and that there was absolutely nothing to be done about it. When I asked why they did not try to contact me, they said they had sent an email days before and that was it. I have never had such an apathetic and cold experience from a restaurant, let alone from one of such caliber. It was very disappointing.
Even more magnificent after almost ten months of
Even more magnificent after almost ten months of renovations. The space is more open, modern, spectacular. Of course, the incredible view of Rome from Monti Mario is the same, incredible experience. But the star of the restaurant remains the menu by Heinz Beck. It's incredibly expensive but worth every euro. The service is impeccable. La Pergola is above and beyond even many other Michelin 3-Star restaurants I have visited. If you can afford it, the excellent is well worth the splurge.
Horrible Restaurant!!
Came to celebrate my birthday dinner and upon arrival were rejected due to my husband not having a jacket on. No information was provided when I made the reservation regarding dress code. I guess my husband’s $3k Dolce & Gabanna wasn’t good enough for La Pergola. Thank you for ruining my birthday!
Top notch service, food, and views.
Highly recommend the fish of the day. Reservations are a must!
A restaurant that is more formal than actual and feels a
A restaurant that is more formal than actual and feels a little behind the current trends. On the top floor of the Waldolf Astoria in Rome, it is very formal and you must wear a suit jacket to enter. The chef is German. When I first arrived, I was given a mineral water menu of more than 10 pages. The wine list was also two thick volumes, but unfortunately the price was not friendly. The dishes are very baroque, I don't even think it can really be called Italian food. Most of the sauces are too strong, covering up the flavor of the ingredients themselves. After eating for more than three hours, I was really bored by the end. But it must be said that most of the dishes are very good in execution, but the design of the dishes is too unoriginal.
Closest To Heaven & Earth!
Our farewell to Roma sunset dinner at the Rome Cavalieri Waldorf Astoria Hotel featuring La Pergola. It is the only 3 Star Michelin restaurant in Rome, Italy! Their service level was off the chart. I have never experienced that level of impeccable service. The very talented culinary chef staff were detailed and executed their food preparation and cuisine flawlessly. The wine pairings were spectacular. The ambiance was just beautiful and elegant.
brilliant!!
Recently, I had the pleasure of dining at la pergola From the moment I stepped in, the warm greetings from the staff made me feel like a valued guest.The attentive service added a personal touch to the evening. Our server patiently guided us through the menu, offering recommendations based on our preferences.As we left, the staff bid us farewell with genuine smiles, and it felt like saying goodbye to friends
This was the highlight of our 2 week Europe trip, hands
This was the highlight of our 2 week Europe trip, hands down! Everything from the phone call we made to push our reservation time to the ending of our meal was excellent. We weren't sure if we would make our reservation time so I decided to call the restaurant even though they weren't open yet. Much to my surprise, the phone only rang once and someone answered immediately and was able to accommodate a later reservation time! The entire staff was professional, courteous and efficient. The entire meal itself was delicious and picture-worthy! If we ever visit Rome again, we will definitely be coming back to La Pergola!
This will probably be my only experience eating at a Michelin 3-star restaurant
Stunning cuisine and service. I loved every course and the attention to detail was impeccable. We had the 10-course prix fixe and frankly, I cannot point out a flaw on the menu. My highlight would be their incredible tortelli filled with liquid carbonara, reminding me of Asian soup dumplings. These melt in your mouth like nothing I've ever tried.
Superb but watch for the cancellation policy!
This place is everything you expect in a Michelin three star restaurant. Fantastic view over Rome, creative food, lots of extras like little amuses bouche, a ballet of waiters anticipating your every need… The whole thing. It is expensive of course, about €250 per person, with a low end wine at €70; but one of us had a cheese course, and the other had a glass of desert wine, so the value is really not bad. The tasting menu did not look like a very good value. But I would advise extreme caution about the cancellation policy, something I’ve never seen before. Quote “ In case of decrease of number of guests, late cancellation or no-show there will be a €250 fee per booked person or per missing cover.” That is in the fine print, hard to read, low down in the confirmation email that you get. It is an outrageous policy, something that I have never seen. So if you make a reservation here, you are taking a big financial risk. What if someone in your apartment gets sick? They have to come? Or you pay €250. Keep it in mind.
Five stars rating are not enough to assign to this sublime
Five stars rating are not enough to assign to this sublime establishment. Food is just one of the many enticements. I won't elaborate because I won't give it justice, it's truly an experience. Heinz Beck is not just a chef, he is a maestro bringing together luscious flavors in an extraordinary and complex symphony . The setting is is one of the most exquisite found in Rome on the top of the Cavalieri Waldorf Astoria which sits on a hill overlooking Rome. The service is uncompromisingly, without doubt the finest in Europe. All in all, a unique experience.
The only 3 star Michelin in Rome, so I tried last minute to
The only 3 star Michelin in Rome, so I tried last minute to get a reservation that same week and got an email that confirmed my reservation. I read mixed reviews but ultimately I'm we went. Located at one of the higher points in Rome with a 270 degree view overlooking the city was one of the highlights of the trip. The food itself was good, but I've had better at 3 Michelin stars, this was more affordable €310 for the 10 course compared to Single Thread but I think food wise, it's also a different style of food, perhaps it's preference but overall I think this location is dated compared to other restaurants of similar ratings. The dishes are more traditional. If you can get a seat outside, I'd recommend it in the summer. The decor takes you back into the 70's-80's and that's the theme at the Waldorf Astoria. Given the ambiance the service and the food, it was a nice experience for those looking for a romantic and/or memorable dining experience. The staff was amazing and accommodated my request for a table outside to watch the sunset. Dinner lasted 4 1/2 hours and was amazing and draining at the same time. The courses evolved as each course came out starting out light and then getting progressively heavier. Overall, it's an experience to go there and dine. There are probably places with better food for the € but the combination of view, service, and number of courses makes it what it is. The food quality is high. I think those who appreciate more traditional cooking will enjoy this place.
My wife and I had dinner here last night to wrap up our
My wife and I had dinner here last night to wrap up our Rome trip. We came in with high expectations given this was our first 3-star Michelin experience. We were sorely disappointed. First the positive. Given its location outside the City Center, perched atop a hill, and on the 9th floor of the Waldorf Astoria, the views are spectacular. The restaurant overlooks all of Rome and beyond. There is a deck outside the restaurant where you literally have 270 degree views of the entire Roman metropolis. However, once seated, the top bar of the safety railing is exactly in one's line of sight, detracting from the view. Would have thought someone would have noticed this and come up with a fix. The setting is a bit stuffy for me. The service was very robotic, none of the servers would really engage with you other than just reciting the descriptions of the various dishes served. Now the real negatives. For me, this experience was analogous to the "Emperor Has No Clothes" story. It's a restaurant that seems very hard in trying to be the fanciest. The meal starts off with the server presenting you with a 10+ page water menu! I kid you you not! This set off my spidey-sense. Any restaurant can offer that many different types of water, they just choose not to. The menu describes the minerality per volume of the various bottled waters (both still and gas). Totally unnecessary IMO. The chef knows his cuisine. If he thinks the type of water is that important, just pick a few he thinks will pair the best! This is followed by the presentation of the wine lists. A 50-page list for the Italian wines and another equally voluminous book for the non-Italian wines. Keep in mind that you are supposed to pick a wine in 5-10 minutes. Again, more for show IMO. After this, you are offered the menu to select a tasting option (7 or 10 courses) or a la carte. One thing that's funny and maybe a bit of insight into the mindset of the restaurant... The menu offered to the gentlemen has the prices. The one offered to the ladies does not. I thought maybe this was just in error for our table but the table next to us noticed the same thing! Really??? We chose the 10-course tasting menu (priced at 310 euros per person). The food was wildly disappointing. My wife and I kept comparing the food/experience to the other two Michelin experiences we've had on this trip (Sur Mesure in Paris and La Terrazza in Rome) and this restaurant did not measure in both in terms of presentation nor taste. After the meal, if you ask for coffee, guess what, another 10+ page coffee menu. By now, you can guess how I feel about things like this. Two glasses of champagne, a bottle of wine (on the lower end of their offerings), two glasses of port, a 10% tip, and the meal for two was ~1,100 euros. I'm sure the reader can surmise why I made the analogy to the Emperor fable.
The absolute best Michelin star Restaurant in Rome.
The Degustation menu is superb! The ambience is romantic. The service is impeccable. The view of Rome from La Pergola is magical at night. Absolutely unforgettable gustatory experience not to be missed.
Expensive tourist trap in need of an upgrade.
I don’t know where to start. I have dined at many Michelin star restaurants all over and they all have certain standards. I have been dissatisfied/disappointed with several Michelin star restaurants in Rome. La Pergola was not an exception. In my honest opinion, this is not a place that deserves 3 stars. The decor is tacky and outdated to say the least. If they offer you an “aperitivo”, that means 30 euros per glass of Prosecco or Spumante. The food is mediocre, non creative and extremely expensive for what it is. I don’t think it’s worth paying 70 euros for a risotto with fennel that I can make. We paid 500 euros for edible food but nothing impressive. The service was also all over the place. Even one of my favorite wines Gavi di Gavi “La Scolca” seemed off, corked. The whole place needs some serious updating.
Extremely rude staff.
Extremely disappointed with this restaurant. The service was indescribably poor. The sommelier was one of the rudest people we have ever met.
Food is second to none.
View of the Vatican is sublime. So what's not to love? I don't know? The whole night felt uninspired. Food came out with robotic consistency as if to keep us 'on track' and every dish just felt like matter of fact inevitability. Also for a *** star, kind of surprised we didn't get a little parting gift or copy or the menu, which has been customary for so many upscale experiences that we have been lucky to go to. I'd give it a better review but considering the fact that it's out of the way from all the good stuff in Rome and there are tons of other culinary delights, this one seems like a hard sell unless you are staying at the hotel, which we did. FYI - hotel is not within walking distance of anything interesting or worth checking out. Also, the hotel is cool but from a different time. Part old-school riches mixed with stark fascist architecture. I am happy/lucky that I did get a reservation and was able to have this once in a lifetime experience though, so for all those who have the means, please enjoy.
Omg this was just a magical dinner.
My fiancé and I loved every minute of it. The food was incredible. We got the 10 course because we have a bit of a fomo aspect. I have an almond allergy and normally the substitutes are alright but La Pergola really just impressed me with the dishes they made for me given my allergy (one is the picture attached). The wine pairing was very generous and the sommelier was extremely informative and kind. And now the view - THE VIEW. The photos don't do it justice. It's absolutely breathtaking. In regards to the "mens jackets dress code" we sat outside with a 7:30pm time in august and my fiancé had forgotten to pack a jacket. We weren't met with any hardship from the restaurant and it wasn't even brought up. We were a bit nervous with what we had read online so posting about it i case anyone else has a similar issue!
Truly the best meal I've had in my entire life.
We did the ten course tasting menu, and after every dish we literally said WOW. Usually on a tasting menu I feel like there are one or two standout dishes, but on this menu, every single dish was a standout.The biggest difference to me between the 7 and 10 course was the lobster - but oh man was the lobster worth it The ravioli (their signature) was crazy - every single one just burst in my mouth like the most delicious pocket of cream. I wanted a whole pile of themIt is a pretty steep bill, but it was entirely worth it especially to celebrate a special occasion!
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If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to La Pergola Roma at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the La Pergola Roma page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at La Pergola Roma to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at La Pergola Roma!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
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