Dirty and mildewed room / cannot recommend - La Sosta di Ottone III Chiesa Nuova - Trade Reservations
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🤮 1/5 - Dirty and mildewed room / cannot recommend
By 👻 @Max Liebhart, 09/13/2020 3:00 am
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Summary: I cannot recommend at all!!!!!
Would I go again: for sure not
Rooms: dark rooms with several serious damages that does not deliver on what is promised on the hotel webpage or by the Magazin „white line“- e.g. the ceiling in the bathroom came down and had mildewed spots
Cleanness: several dead mosquitos could get found on the walls and the room was dusty
Location: located in a cute mountain village that gives you a quite relaxing feeling. The view from the restaurant is awesome and compensated for some but not at all for all shortcomings
Food: good food that felt quite authentic. The prices (39 Euro) are far too high for a 3 course menu consisting of anchovies with oil and bread, a meat pasta dish and 2 scoops of homemade ice cream
Service: quite mixed - the lady at dinner was really friendly and gives you a welcoming feeling. The lady at the reception was also friendly but had some problems with handling our complaint regarding the room (gave mixed answers, wanted to push us to stay, etc.) but finally handled the case in our interest (canceled our remaining stay and compensated us with a free dinner). sad that we had to have such an intense conversation
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