AppointmentTrader FAQ - Le Comptoir San Rafael - Buy Reservations
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Le Comptoir San Rafael Reviews from The Last Year
Stefan and his team are truly outstanding.
Le Comptoir in Marin stands out among restaurants, offering exquisite food and a delightful ambiance. A definite treat. 5 stars.
Went to shop for some French ingredients.
The owner was so incredibly grumpy and rude. I will never go into that place ever again. I've lived in San Rafael 17 years and have no clue how they stay in business. The duck is grossly sweet and not cooked properly (I've had it twice. Forgot about the first time I had it). Awful. And I'm a caterer. I know my food. But I also know how a customer should feel when giving their money to a local shoppe. Forget it!
This review is for their shop next-door to the restaurant.
I walk by the shop almost every day as I live in town, and I see the owner drinking wine in the morning, puffing on his pipe, and I never see anybody in the shop and word on the street is that the owner is an unfriendly gruff dude, but a friend recently celebrated his 60th birthday and said that French anchovies were one of his favorite snacks while living in France at one point. So I braved, the storm, went in and decided to give the shop, my hard earned money, for my friends birthday. The owner is exactly as described in every bad review on this site. He's gruff, rude, drunk, apparently doing you a favor by existing. I've never eaten at the restaurant mainly because I don't like that they don't even have a sign out front that says the name of the restaurant! That in and of itself I find offensive. I won't be going back.
Oh, where do I even begin with Le Comptoir - aka the subpar
Oh, where do I even begin with Le Comptoir - aka the subpar (en)counter? If it were possible to give zero stars, I would, but unfortunately, that option doesn't exist. Let me preface this scathing review by saying that I am a staunch believer in supporting local businesses, even the ones that occasionally stumble, but dear reader, this restaurant didn't just stumble; it face-planted and then rolled down a hill of despair. My other half and I ventured out on a Friday night, eager to embrace the culinary delights of our neighborhood. After a brief stroll in downtown San Rafael, we decided to give Le Comptoir a try. The location seemed promising, nestled at the corner of 4th and C St., and a bustling wine shop attached to it. Little did we know, the only thing attached to this place was disappointment. As we entered the restaurant, we were greeted with the warmth and hospitality of an iceberg. We stood around for a good five minutes, which, in restaurant time, feels like an eternity, especially when the place was nearly empty. Eventually, the owner, who should win an award for the worst first impression, emerged from the wine shop. He grunted, "Table or high-top," and when we chose a high-top, he pointed vaguely and muttered, "Sit anywhere." So much for a gracious welcome. We sat there, twiddling our thumbs for an additional 10 minutes before I had to semaphore our desire for attention. By the time the owner graced us with his presence, it was painfully clear that he had seen better days. Disheveled, toothless, and emitting the aroma of a frat party, he slurred his words like a drunken sailor. In an attempt to make pleasant conversation, we introduced ourselves and expressed our desire to support a local establishment. He responded with a total disregard for our existence and bluntly offered us the choice of a $70 per person set menu or ordering à la carte. When we asked for a menu, we were ignored and curtly told, "You can go with the option for $70 per person or à la carte." How kind. Reluctantly, we chose the $70 per person option, and our inebriated captain sauntered away, muttering "we." It took another trek to the bar for us to secure water and a wine list. His offer of "red or white" was met with a weary "red," to which he retorted, "Merlot or Bordeaux." My husband, defeated and drained of all enthusiasm, sighed and said, "Bordeaux." I secretly yearned for a Cote du Rhone, so I mustered the courage to ask for it, along with a Pepsi or coke, at which point I was met with condescending laughter and the insipid remark, "Why, you don't like wine?" I had to explain, "No, I don't drink alcohol," to which he giggled again and declared, "Wine or water, that's what we have." I reluctantly opted for water. When the food eventually arrived (a torturous 15 minutes later), it was lukewarm and as visually appealing as a pile of wet cardboard. The dishes were a mishmash of meats, raw fish, and fatty, undercooked fare. There were no vegetables to speak of, and grains were as scarce as a mirage in the desert. By the time we trudged through the main courses, we contemplated skipping dessert, but we thought, "How bad can dessert be?" Well, dear reader, it was worse. The Creme Brulee was undercooked and runny, while the apple tart had the texture of a fossilized relic. Our bill, a whopping $212.00, left us questioning our life choices. We could have been ecstatically munching on Big Macs at McDonald's or savoring the delights of any of the genuinely remarkable local restaurants in the area. To summarize, Le Comptoir delivered subpar service, served up poor-quality, unappetizing food, and presented an ambiance that could only be described as tragic. There was no sign outside to indicate the restaurant's name, and the walls inside were as barren as the promises of an unreliable friend. It's painfully evident that this place is teetering on the brink of culinary extinction, and the owner's drowning his sorrows in alcohol while masquerading as the French Laundry. Consider these glaring red flags before you even think of darkening their doorstep: * NO SIGNAGE: If you can't find the place, it's doing you a favor. * 5-MINUTE WAIT: In an empty restaurant? It's like they were auditioning for a comedy show. * 10-MINUTE WAIT: For the privilege of being ignored? Hard pass. * NO MENU: Who needs choices, right? * RUDE SERVICE: If you enjoy being treated like a bothersome fly, by all means, go ahead. * BARE WALLS: Because apparently, they're too busy not serving good food to decorate. In conclusion, save your taste buds, your time, and your money. There are far better options in town, and you won't have to endure the sorry spectacle of Le Comptoir. Bon appétit - elsewhere!
We just discovered Le Comptoir in San Rafael; where we
We just discovered Le Comptoir in San Rafael; where we lived for 30 years before moving to Sonoma 8 years ago. The food is fantastic and the French wine selection is equally inspired. You really see the pride of ownership from owners Stephen and Susannah who pour themselves into this happy eatery and French food store. We were intrigued to try Stephen's gazpacho and he made us a special batch (with some advanced notice)... just superb and and more complex than a traditional Spanish style. They source the very best local ingredients and the prices are very reasonable. Ask for wine pairings with your dinner. Enjoy!
It's so hard to review because I think the owner gets in
It's so hard to review because I think the owner gets in his own way of good reviews . He lacks hospitality care in how he greets and serves guests both in the shop and the restaurant. Menu items here really are in shorter supply than before pandemic closures & items seems to be contingent on what the owner feels like serving that day. It use to be our go to place. I, like others who reviewed experienced a long wait after being seated to be noticed or given water & even when only 3 tables were filled- rest empty the owner didn't care that we were there. Twice they were out of items without any apologies the owner didn't even care or explain other items they were out of. They do not have the complete menu - like before. Poor service from the owner himself. The shop next door --/same thing I came in to buy French cheeses and the owner was behind the counter tasting wine with two of his friends never asking if I needed help, not even caring after 5 minutes of me standing by the cheese refrigerator waiting for help that I just left! I love French food wine and the culinary delights they sell and would hate to see them close but I'll only go back when someone else takes over or manages and shows care for their patrons dining and shopping experience.
My dad, stepmom, our friend Sonja and I often enjoyed
My dad, stepmom, our friend Sonja and I often enjoyed dining at Le Comptoir together following a SF Symphony concert. Although those concert-going days with my beloved elders are now past, I've since returned to Le Comptoir a number of times with friends to delight in this amazing eatery's wonderful French bistrot cuisine and atmosphere. Our most recent dining there took place on Friday, June 9 in celebration of the school semester's ending. The grilled salmon featured on that evening was perfectly prepared, crisply seared on the surface, medium rare inside, deliciously spiced with rare Espelette red pepper from the Pyrénées and served with an onion-leek reduction. Here I will also extol the joy of the accompanying basket of fresh bread and butter. It was a Friday evening; though an electric blues band was performing live on Fourth Street just beyond Le Comptoir's street-facing glass exterior, the music's volume level allowed enough headroom for quiet conversation. The chocolate Crème Brûlée we ordered for dessert was equally first-rate, with its paper-thin top layer of sucre caramelisé and creamy chocolate custard below, though the evening's other dessert offerings, warm Apple Tarte Tatin and Mousse au Chocolat, had made it hard to choose. Our host Stephan was gracious and lovely. Equally awesome is Le Comptoir's market section, replete with French products. Just before leaving to catch a cinema screening, I invested in a new tin of Flavigny anise-seed and violet-flavored pastilles, favorite mints discovered during my long-ago year in Paris. Thanks to San Rafael's Le Comptoir, Paris truly is, as Ernest Hemingway titled it, A Moveable Feast!
Amazing food and amazing wine.
The owner was wonderful. He had the entire menu memorized which captivated the whole experience. He asked what type of wine we would like and we told him. He got it perfectly well. The menu changed weekly and we cannot wait to go back! Kids loved this place as well. The staff was lovely. The decor and setting were perfect.
Outstanding dinner!
What a sweet restaurant in downtown San Rafael! The ambience was romantic. The roast chicken and roasted potatoes were so fresh and cooked perfectly. Creme brûlée for dessert was excellent . And the service was professional and friendly. A great dinner overall.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer