Prepaid Reservation Fee - Logis Hôtel Nougier Fursac - Trade Reservations
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Logis Hôtel Nougier Fursac Reviews from The Last Year
Awful Customer Service
We arrived at the hotel at 6pm after a very tiring journey, having been delayed for 3 hours due to a flat tyre. We were very disappointed at the customer service of their reception which was curt and dismissive in relation to our room and parking arrangements. We did not feel at all welcome. We had asked for a room with garden view but were given a room looking out onto a very unattractive wall with no view. When we explained that we had requested a room with a garden view we were told that there was no possibility of changing rooms as the hotel was full, which was not the case. It took the intervention of the owner for our room to be changed for a garden view, for which were happy to pay a small supplement. The hotel has so much potential and the wine selection and the food in the restaurant was good (although limited due to lack of availability of staff), however our experience was extremely disappointing due to very poor customer service which we have never experienced before over many years of staying at Logis hotels throughout France (4 visited on this holiday in France).
EXCELLENT IN ALL POINTS
A very kind, professional and attentive team, concerned about the well-being of their customers. A simply excellent meal! And an establishment full of charm. It is with great pleasure that I will return
welcome to see again
Welcome to review small remarks that we did not really understand (small problem of understanding at the level of the reservation, according to the hotelier I should have reserved by telephone, but I am used to reserving my accommodation by the application because I know they are not always free in the afternoons) Because of this we didn't stay for dinner that evening.
Very average and very long
A very pleasant terrace and a beautiful building on the square of a pretty village Friendly staff, but undernumbered, and completely overwhelmed by the service. 2h50 for a 3-course dinner. Inadmissible The dishes are very ordinary, both in terms of ingredients and cuisine, for an exaggerated price: €39 for a single 3-course menu. Extremely disappointed
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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