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LondonHouse Chicago, Curio Collection by Hilton Reviews
First, shout-out to concierge Edward for helping with
First, shout-out to concierge Edward for helping with reservations and advice. Love the Malin + Goetz products in the room-nice touch. Rooms are small but quite comfortable. Terrific service. The location of the hotel very close to so many great shop
13th Wedding Anniversary Celebration
After carefully reviewing Hilton Hotels in downtown Chicago we settled for London House. This is where we chose to celebrate our 13th anniversary. It was the best decision made. A day before arrival we received an email that we were getting upgraded
One of the best stays we’ve had downtown Chicago. Hotel is beautiful.
My wife and I have looked up to the LondonHouse hotel on many occasions and knew we had to stay there . With the great Views of the river . And beautiful skyline . Well , we did it . We were very impressed the Front desk was supper friendly and welc
Worth putting on repeat - great hotel, staff and location
Stayed here multiple time for work; this past time was a combo of both work and pleasure. Perfect location for getting around in the city. Stayed 5 nights all together and enjoyed every single one! The bell staff (Alan and George) are always there to
First stay and would happily return.
We enjoyed the atmosphere and location, as well as the room quality, comfort, and cleanliness. But what made this hotel stand out was the personalized service from the bellman, Mark, and doorman, Jorge. They made the hotel feel like home for us. Than
Great Chicago experience
We flew into Chicago for the Paul McCartney concert. The London House was amazing! Great service, clean room, and shout out to the bellman Mark Z. He made us feel welcome throughout our stay! I would highly recommend to others for a great Chicago e
Great 1st experience
Ericka was the best, so knowledgeable, understanding, helpful, sweet, kind! The hotel was decorated in the holiday spirit and was amazing.
Best Hotel in Chicago!
The London House in Chicago was absolutely amazing this year!!!! My family and I had 5 total rooms and from the greeting we received from Mark Z the Bellman Captain to those working at the registration counter, you could not ask for a better experie
Every department was so accommodating
Our stay at the London house was such a great experience. Every department was so helpful. Omar and Allen R were so so accommodating
I was there for a wedding.
The appetizers were outstanding fillet, and Seabass we're excellent and the service was excellent atmosphere and city views. Excellent highly recommend.
We were excited to try this place, and being seated near
We were excited to try this place, and being seated near the fireplace was a beautiful touch. The rooftop view was a highlight, but overall the dining experience did not meet expectations. Unfortunately, the drinks and food fell short, and the se
On your marks, get set, enjoy the ride!
Wow what a view! Then I am greeted at the registration desk by Shams, who is a great hospitality host! He Definetely made sure that my husband and I have a great room. Then As I am sitting at the hotels lobby bar on the second floor I get to t
I love to visit The London House in the heart of Chicago! It has a fun vibe and everyone is so kind and welcoming !
The London House is such a lovely property and I have always felt extremely welcome there. I visit often and everyone goes above and beyond to accommodate me! The lounge is a nice place to relax while enjoying a gorgeous view of the river! It is th
My stay at London House in Chicago
Maddie at the front desk of London house in Chicago was very helpful, very polite and made the whole experience very pleasant. I had a very good stay at the hotel thanks to Maddie.
Girl's trip
This hotel is absolutely AMAZING! The location is perfect to walk to restaurants, Millennium Park, Michigan Ave, and many other places. The staff are so kind and helpful. The rooms are beautiful. I highly recommend a room with a view of the city and
LondonHouse !
From California to Chicago, I was captivated by the people, cuisine, and most importantly, my stay. Mr. Mark Z and Mr. Allen R at LondonHouse made my mornings truly special during my visits. I am grateful for their good mornings, engaging conversatio
Go to Chicago Hotel
The LondonHouse is a great hotel and a go to spot to stay when we visit Chicago. Thank you for the early check in from Shams.
Very clean and nice hotel! Great location!
Such a nice hotel and very kind staff I can’t say enough about the kindness and hospitality of Ken at the front desk. He made an extra effort to make me feel appreciated by his friendliness!
Stayed here twice last month.
Nice hotel located right next to Michigan Ave bridge in downtown. Great spot. Rooms are relatively small with few amenities. As a HH member not the greatest spot for food as you cannot use your benefits at most places in the hotel you want to ( roo
The location is convenient and walking distance to the
The location is convenient and walking distance to the magnificent mile. Hilton managed to modernize the facilities while maintaining the historic feel of the hotel. If you're not familiar driving in Chicago, it can get confusing to get to the
This hotel will scam you.
Do yourself a favor and find a hotel that has more reputable staff and management. First the hotel bill was completely wrong. It was missing credits, one for the room not being ready for over an hour, and the other status credit was missing from the
Had afternoon tea with my best friend here and to be fair I
Had afternoon tea with my best friend here and to be fair I want to preface this review with having high tea is our "thing" - throughout the states and internationally too - so we have been to many a tea service. With that in mind, I found
Beautiful hotel.
Staff was so kind and helpful. The elevators are different but you get used to them. Don't try and take them up from the second floor though go to the first. My only issue...and this will only apply to women is that on the last night I started m
I thought the hotel was overpriced for what it offered and
I thought the hotel was overpriced for what it offered and one guest committed suicide jumping from the rooftop. So I didn't get a good impression about the experience.
Shams Went Above and Beyond @ London House
I had an excellent experience at LondonHouse Chicago thanks to Shams at the front desk. He went above and beyond by providing me with an upgrade and complimentary breakfast, which made my stay even more enjoyable. The room was beautiful, the hotel’
Lovely hotel just lacking in clothing storage
A chic central hotel. Very comfortable beds and lovely pillows. Amazing view from bedroom of the river.A bit disappointed with the lack of lounge type areas. A huge lack of clothing storage.. no shelves for folded t shirts etc… no coat hooks anywhe
Perfect Downtown Location
This hotel is well located very clean and well kept. I stayed 3 nights and 4 days earlier this year. The room had a Comfortable bed, bedding, and sheets/towels were of decent quality. There was a Nespresso and pods for the machine provided in my room
Cupola Proposal 100%
The Cupola is, without a doubt, the perfect proposal spot! Manny and his team pulled off the surprise flawlessly. The Cupola was an ideal place for a private proposal, allowing us to truly enjoy the moment. Lindsay and her husband, who shot our enga
Wonderful Anniversary Weekend in Chicago
Great location, great service, extremely clean, amazing rooftop. My go to for a Chicago trip. I highly recommend.....
Some issues; however, I was met with care for my concerns
This is my second stay at Londonhouse. My first time was a great visit. I stayed two nights at the end of September. I checked-in and there were not any issues. I was assigned Room 905, which has a beautiful view of the Chicago River. The room, ov
Great location, helpful staff
The staff here is great. Shams, in particular was very helpful on arrival! The hotel is in a great location. Central to everything! Would definitely stay again.
Excellent Stay!!!
Everything about this hotel was top notch. The rooms were beautiful, the rooftop bar was worth everything. Not to mention I received a room upgrade :) Breakfast at Land and Lake kitchen was delightful and exceeded my expectations.The location is in t
Loved it + Lorena was incredibly helpful
Lorena checked us in and she was absolutely amazing. Such a friendly and accommodating first encounter for this great hotel experience.
I booked massages for me and my spouse through Groupon, and
I booked massages for me and my spouse through Groupon, and I can say it was the best massage I've ever received. We went on a very hot day and luckily found parking pretty close. I wish we would had seen the rooftop but we didn't do a good
This hotel is at a prime location with half of the rooms
This hotel is at a prime location with half of the rooms having a perfect river view! Even though the hotel is already so expensive, I felt they were still very greedy to scoop more money out of you. I booked my room in advance by a month, and reques
LondonHouse raised the standards!
We held an event at the LondonHouse and felt so cared for in the planning, production, and wrap up of the event. The staff was incredibly friendly and helpful, the smallest details were taken care of. Thank you to the staff, especially the concierge
Stay at the London House. Won’t Regret it
Let’s just say, if you are coming to Chicago you might as well stay at the London House. It’s luxury, mixed with modernism. Rooftop restaurant has the views, then walk downstairs and you are in the mix of the city. Khadar, thanks for the hospital
Lovely Stay
The London n House experience for our weekend getaway was outstanding. The room and view were excellent. The staff at the hotel were exceptional. Everyone was professional and very nice. We plan to make London Hoyse our Chicago hotel.
My Home Away from Home
Love the London House. This has become my “home away from home.” It’s a beautiful hotel with a very friendly and helpful staff. The rooftop bar is just awesome with great views of Chicago. If downtown Chicago is your destination, London House s
Groovy.
Groovy. Good cheeseburgers. Clean rooms. Solid service. Solid drinks. All pro check in. Friendly bartenders. Groovy.
Perfect 10/10 Location and Give Marcus a Raise!
London House was everything my husband and I imagined it would be! It was the ideal location to celebrate his 50th birthday! The location was perfect and the amenities such as the rooftop bar, thr lounge on the 21st floor, the bar and seating area in
A time was had with a beautiful view!
We love staying at LondonHouse when in Chicago! During check in Marcus was absolutely great. He gave us some solid food recommendations and activities to try. It was an amazing time and we also loved our corner sweet. It’s worth it!
LondonHouse Chicago Review
Introduction This review captures our memorable stay at LondonHouse Chicago during our 37th wedding anniversary from September 7th to September 12th, 2025. The hotel, perched along the Chicago River, offers stunning views of the Chicago River and has
London House
Beautiful hotel. It’s very clean and in a great location. It’s in walking distance to a lot of things to do including restaurants, the river walk, and shopping.
Although there were so many people there, the service was
Although there were so many people there, the service was great. I am extremely impressed by their mocktail options as I don't drink alcohol. The seating is a bit limited but if you're purchasing something, you may be able to sit inside, as
This was a must see for my Chicago trip.
I initially looked online to reserve a spot for brunch but it was sold out for the day. However since I was close to the building after a boat tour, decided to swing by and luckily got a table. The greeter placed us on a waiting list and we went to
Loving the Curio collection, this was Beets than expected.
I usually book these hotels when traveling because you never know what you're going to get. They are all very nice and different everywhere. This was no exception. The location was fantastic. Within walking distance from everything. Restaurants
We had reservations for the rooftop but due to weather it
We had reservations for the rooftop but due to weather it was closed and had to relocate to the main area. They did honor our reservation so that was nice but the cocktails and environment was very underwhelming. Martinis came in the short chunky gl
Terrible customer service.
Drink was good but expensive. There was no seating available unless you ordered food, so just standing room only for drink service.
OuA Five-Star Stay with a Side of Truffle Popcorn and
OuA Five-Star Stay with a Side of Truffle Popcorn and Heart Just wrapped up our Chicago trip and honestly, staying at LondonHouse made the whole experience feel like first-class all the way (minus the cramped airplane seat that got us there). Let&#
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to LondonHouse Chicago, Curio Collection by Hilton at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the LondonHouse Chicago, Curio Collection by Hilton page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at LondonHouse Chicago, Curio Collection by Hilton to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at LondonHouse Chicago, Curio Collection by Hilton!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
