The best hospitality, hands down! - Mandarin Oriental, Miami - Trade Reservations
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😍 5/5 - The best hospitality, hands down!
By 👻 @Juh-Rayme, 03/29/2024 3:00 am
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I travel a lot. A LOT lot. Typically when I stay at a hotel I'm there to sleep and enjoy the amenities and it still feels like I'm away from home. I've stayed here at the Mandarin previously but this time was very different. I honestly felt like I was at home surrounded by family and friends. The hospitality was incredible from start to finish, to the point I almost extended my work stay into a personal one. Angel was absolutely amazing. There wasn't a moment I didn't feel that he wasn't there for me. Every corner I turned, if he was there, he'd say hello to me and mention me by name. I felt after a few quick conversations that he was genuinely a friend. He made sure our stay was perfect, and it absolutely was. Bianca in the hotel bar/restaurant also went above and beyond so many times that she even made sure we had great recommendations for things to do, places to check out and even made our time in the hotel memorable. She even made us "Bianca's Angels" drinks! (You'll have to ask her yourself!) So excited for the new hotel to begin! I will definitely be a lifelong customer (especially because of Angel!)!
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