Clean and Bright! We are ex-New York Metro residents so we - Margaritaville Resort Times Square New York - Trade Reservations
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🙂 4/5 - Clean and Bright! We are ex-New York Metro residents so we
By 👻 @Stanley S., 12/03/2023 3:00 am
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Clean and Bright! We are ex-New York Metro residents so we are hard to please. I was torn between a 4 or 5 star review but I have to with 4, especially in view of the last days of our trip. What we look for is clean,clean rooms so decor isn't of utmost importance. This resort is spotless and well-kept. The decor was not to our liking and seemed out of place in NYC. The decor is really kitschy and almost cartoon-like. But it is hard to find a hotel this clean with incredible service for this price in NYC. It is very convenient to all transportation and walking. It kind of pops up out of nowhere as you walk by. The staff was amazing and helpful, always saying hello and offering any needed assistance. My only issue was the elevator situation. There was one elevator out of service the last two days of our trip and another one (of three) was working intermittantly. This made for long, long waits even to the hotel check-in/restaurant area on the 7th floor. I think at one point one of the employees was in the working elevator, over-riding the system so that one would work, and getting it to the floors requested. The beds were comfortable and the TV was huge. The floor to ceiling windows made for a nice view of the street and surrounding area. There was a small cafe for coffee (though if you wanted, Paris Baguette was across the street and Angelina's and Best Bagel were a few blocks down). The shower was a bit wonky in that the water in the shower and sink just totally stopped inexplicably to start a second or two later and this happened at least 3 times. Not a big deal, just curious and wondering if it had to do with restroom use by the next door unit. The room was well-thought out for use with plenty of storage for clothes and cubbies for the luggage. Good sized bathroom, even though I am not a fan of new-style doorless showers. Overall an excellent experience and I would truly recommend this location for price/cleanliness and staff.
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