Food was fantastic, but the service was terrible. - Marlena Restaurant San Francisco - Buy Reservations
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😒 3/5 - Food was fantastic, but the service was terrible.
By 👻 @Jarred M., 02/15/2024 3:00 am
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We had a 7:15 reservation and didn't get seated until 7:35. The waiter did not come to our table until 8 to welcome us or ask what we wanted (mind you it's pre fixed so should be faster). It took some time to get our meals, and when we did, it was not our table's order. I finally had to ask the hostess where the meal was, and she brought us our dessert instead of the main course. There hasn't been a restaurant in San Francisco that has an automatic gratuity where the service has also been good, so I blame that. Really wanted to like this place but paying premium prices for sub par service isn't worth it .
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