If I could give a ZERO, I would. - Moloko Miami - Buy Reservations
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Miami Beach's Best Restaurants that are most frequently booked by customers of Moloko Miami
Ranked #15 in Miami Beach's Best Restaurants.
🤮 1/5 - If I could give a ZERO, I would.
By 👻 @Patricia P., 06/20/2014 3:00 am
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Left this place about 2 hours ago and I will never return. Came to support my friend and his art exhibit which opened here tonight. . I am not a complainer by nature, but tonight I experienced HANDS DOWN THE WORST SERVICE OF MY LIFE. Not only did they forget my beverage for about 25 min, they also brought me a sandwich with no bread, and the completely wrong menu item for my boyfriend. As our party was getting ready to go, I asked them to cancel my order because we had already waited over an hour. The manager/owner/ whatever she is Belaxis Buil not only argued with me and called me a liar, she accused me of causing a scene while she yelled at me and I was speaking to her barely above a whisper and calmly/respectfully. I told her we no longer wanted the menu items, but she insisted on comping our entrees and giving them to us to go. The rest of our party's order came out wrong (and at least a half hour before ours when we virtually ordered 5 minutes after them) and were charged for something they didn't order which delayed in our exit while they got their check fixed. I asked for silverware and because we started eating some of food since we were stuck waiting, Ms Buil came back and TOOK back the comping of our meals. Needless to say, I refused to pay after being treated so rudely and yelled at. NEVER in my life have I received such terrible service from a restaurant and such disgusting attitude from a supposed manager/owner. If this is how they treat people on an opening of an art exhibit, I doubt this place will stay open for long. Shameful because I was looking forward to enjoying the art and the atmosphere there. Overall abhorrent service and clearly Buil has no clue about hospitality or customer service. Just another starving artist with an inflated ego.
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