So sad and disappointed. - Moxie Restaurant Sacramento - Buy Reservations
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🤮 1/5 - So sad and disappointed.
By 👻 @Sash M., 02/21/2023 3:00 am
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I'll start by saying I have been to Moxie before and had a wonderful experience, this was at least 7 years ago maybe more.I called to make a reservation for my Fiance's Birthday. I called on a Monday, I understand they do not open until Thursday. A VM from Adam greeted me and instructed me to leave a message with my reservation information and they would call back. I did as instructed. Tuesday I missed a call from Adam telling me I had the wrong number and to call back the restaurant. Baffled I went back and searched the number shown on line on several food sites (since the restaurant does not have a website) Every where i looked showed the number 916-443-7585. I called back left another message. AT this point I'm not upset just confused. Thursday finally Adam and I connect in live time via phone. He promptly begins being snappy with me about the number I'd called again. I told him the number I called, and he said "you must have pressed a wrong number". How is this possible if I'm getting greeted by Adam "Thank you for calling Moxie" on the VM. I'm not sure if he has this answering service going to his personal phone but he continued to yell at me about it. Finally he yelled "whatever it doesn't matter what day do you want to book" So I politely declined moving forward with my booking, to which he said "no problem" and hung up on me. The experience left me in shock and not something I'll forget anytime soon. Sad and disappointed is how I sum it up. I won't be back.
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