Best front of house staff……ever. - Naifs London - Buy Reservations
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😍 5/5 - Best front of house staff……ever.
By 👻 @ctdevs, 03/19/2024 3:00 am
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The Vanderbilt is ideally located for exploring London, right next to Gloucester street tube station, and is exactly what you’d expect from Radisson Blu hotel, immaculately clean, the rooms without being huge are big enough, the beds are very comfortable with the best pillows ever, the one down side was when we walked into the room there was a strong smell of drains, but with a full schedule ahead of us we hoped it was temporary and carried on with the trip. Upon returning to the hotel at 11:15pm we went to the bar only to be told the bar was closed, we were not offered the opportunity to have a drink as hotel guests, which seemed usual ? The breakfast at the hotel was superb and set us up for the day. I’ve stayed in a lot of Radisson Blu hotels and this one did not disappoint, except for the drain smell, which was even worse upon our return in the evening, we did report this to the hotel staff in the morning and they seemed genuinely shocked by it. The most stand out part of the visit to the hotel was the front of house reception staff, Stephanie and Janet who were two extremely pleasant, polite and helpful young ladies, and a credit to the hotel. Would I stay here again…..definitely, despite to drains which I’m sure would be a temporary issue and not enough to spoil our visit.
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