NYC Marriott Marquis Absolutely Sucks! - New York Marriott Marquis - Trade Reservations
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🤮 1/5 - NYC Marriott Marquis Absolutely Sucks!
By 👻 @Jim M, 03/16/2023 3:00 am
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As an Ambassador with Marriott and Diamond Member with Hilton, The Marriott Marquis was awful. With over 1,000 nights spent in hotels, I have never experienced such arrogant, rude, uninformed and disrespectful staff, specially the front desk and M Club. The property is unkempt and the rooms need an overhaul. I also contacted the property regarding a disputed charge (I wasn’t at the property the day the charge posted) and they did nothing about it. In turn, I contacted Marriott Ambassador Services and they also confirmed how rude the staff was. The dispute was never resolved however, Marriott in good faith provided 100k points to offset the dispute and disrespectful behavior. This place absolutely sucks!!!! Two thumbs down!!! Finally- This is the first negative review I have ever posted in the 8 years I’ve been traveling for business/personal.
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