Waiting for concierge service for over 24 hrs and nothing - Northcote Blackburn - Trade Reservations
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Northcote Blackburn Reviews from The Last Year
Birthday Getaway
Booked 5 course dinner, bed and breakfast package for my Birthday. When arrived at noon for lunch. We ate from the standard menu for lunch. We opted for the specials which included bone marrow covered steak. Staff very attentive and nothing too much trouble. We paired our 3 course with the suggested accompanying wine pairing. After lunch we checked into our room. The room was very spacious, with fresh milk in the fridge, still/sparking water and a wide variety of tea and coffee. For dinner we decided to do the wine flight. We looked all the wine just as much as the food. I really liked the pigeon and scallop courses. Again, the service was very good. For breakfast we had a full English. Will be returning.
Nowhere better in Lancashire
Wonderful family meal with Grandma for an early Mums day, birthday for Dad & new job celebrations for Mum. Wonderful menu, 2 of us did 2 starters & main with cheese, 2 did starter, main & dessert. We all had the paired wine flight which went perfectly. Amazing staff in the lovely bar & restaurant who looked after us all brilliantly.
A nice place for a festive break.
We stayed for a Festive Christmas 3 day break arriving 24th and departing 27th Dec 2023. Hotel was full which led to a general happy festive vibe around the place. Staff were welcoming and friendly throughout. Most of the promised offerings on the festive break advertisement were delivered (although sometimes needed prompting, one such thing was the after Boxing Day mulled wine and mince pies) but nothing major was not delivered which would lessen the overall enjoyment of this break. There are a good variety of seasonal returners and newbies, and it is very convivial.
Excellent 5* hotel , dining & 5* service
Just returned from a fabulous 2 nights stay here which was superb . Room 12 was excellent in every way and from check in to check out ALL the staff were so impressive and made our stay such a joy . Nothing is to much trouble and everyone was so kind polite friendly and professional throughout . Thanks to Jenna , Neve ×2 , Mia , Joy , Zoe , Iona & George who dealt with us the most . Dinner as you would expect is superb , special mention for the " clementine desert " and the lancashire cheese bread just hit the right spot - wonderful . Breakfast was superb , must try is the lancashire cheese souflet , but everything is superb , eggs benedict its a great selection . Staying at Northcote is a special joy and highly highly recommended many thanks to ALL the team including the hidden figures behind the scenes that make everything work so brilliantly .
Wonderful as always!
Having visited Northcote previously, our second visit to Northcote during Obsession 24 certainly wasn't a disappointment! The reception staff were very accommodating, kindly arranging for us to stay in the same room we had previously. The room was fabulous! Comfy, spacious, the room has everything we needed during our stay. The balcony overlooking the gardens was lovely, albeit wasn't used as much this time round due it being a little cold! The food was just fantastic! Every course was wonderful and expertly paid with fabulous wines. A fantastic evening was had with the waiting staff, along with Craig, doing a fabulous job - nothing was too much trouble! Breakfast was also great too! A great selection! Certainly would recommend Northcote! We can't wait to come again! Thanks to the team for another fabulous stay!
Great day of learning in fun atmosphere
French Pastry day at Cookery school - loved it! Lovely breakfast and lunch included, learned great tips and venue was perfect. Well worth the money, I've booked another one already! Caters for all skill levels, and the maximum group size is 8 so everyone gets personal attention from the two teaching chefs. Loved every minute, makes a great gift.
Birthday experience for family, from seniors down to juniors.
Excellent service from checking in at reception to the service provided by housekeeping. Nothing was too much trouble. service and food in the bar area was first class as was breakfast food and service. Restaurant was outstanding, dining at chefs table was amazing, both for adults and grandchildren. All want to return. In addition couldn't fault anything in the bedrooms.
New Year’s Eve house party
The most fabulous New Year’s Eve ever . We arrived at 1.30pm and enjoyed a couple of cocktails and a light lunch in the bar area before checking into our suite. The room was beautifully appointed with a walk in shower, roll top bath and double sink, with fluffy robes and luxury toiletries. The suite had 2 lovely comfy armchairs in which to enjoy a cup of tea and home made biscuits. A balcony is a nice feature for warmer weather. Dinner that night was a black tie affair and it felt special to dress up knowing everyone else would be too. We were greeted and shown to a quiet area of the lounge and offered a glass of Champagne, delicious canapés followed and more champagne. Dinner was called at 7.30pm. We chose the recommended wine flight for each course. An excellent 5 course dinner followed. Each course beautifully cooked and presented. Everything was delicious and worthy of the Michelin star rating. One of our party wanted the main course Aged Lake District beef cooked well done ( sorry about this Lisa!). This was done without any fuss which shows how “ the customer is king” philosophy is alive and well here! The table magicians very great and keep us entertained between courses. I still don’t know how they did some of those tricks! After the amazing dinner we returned to the lounge where there was some Low key entertainment to listen to whilst we enjoyed further drinks. New year was welcomed with another glass of champagne as the Sounds of Big Ben rang out. Haggis, neeps and tatties were served shortly after and were flavoursome and a nice touch. We didn’t want the evening to end and were the last guests to leave (sorry Mr B). We retired to our suite and enjoyed a very peaceful and comfortable sleep Next day after a stroll around the garden and an invigorating shower, we enjoyed a full cooked breakfast which as expected delicious, generous and filling We left with heavy hearts as such a great New Year’s Eve had been celebrated. To console ourselves, we have already booked again for this new year
Glorious Gourmet Break
Never disappoints. From arrival all staff are friendly,welcoming and helpful. We enjoyed pre dinner cocktails 🍸 in the lounge bar before being treated to the seasonal gourmet menu with matching wine flight. The meal was a delight on the tastebuds with the wine complimenting each dish beautifully. Service throughout was attentive but not rushed and dinner was enjoyed at a leisurely pace. We couldn’t choose a favourite dish although always love ❤️ the scallop dish! After a restful nights sleep we woke to a glorious crisp day enjoying a tasty breakfast in the restaurant before departure. Til next time
OUTSTANDING!!!!
Fantastic,surroundings,staff, food was amazing!!!! Very relaxed and comfortable, been to a few Mitchelin starred restaurants, this is Number 1 for us. We will be definitely back!! Good choice on food and all courses were faultless.
Blackburn's Best Hotels that are most frequently booked by customers of Northcote Blackburn
Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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