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Ophelia Lounge NYC New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
28 Reviews
0 Replys |
Super nice view
We booked a table a long time ago but our table wasn't ready when we arrive. We had to wait 30 minutes. What's the purpose of booking then ? Other than that, view is amazing and music is cool. We had a charcuterie board, cheese and meet were really good . I would recommend this place if you are not in a hurry.
Be the first to ReplyAmazing
Janet’s is the best waitress!!! Great service, view is amazing. This is the best restaurant and great drinks.
Be the first to ReplyAwful Afternoon Tea
I won’t recommend come back again, first of all, there’s only one waitress taking order. After ordering our tower it took nearly 30-45 mins for the food to come. The food were like Costco pre made sandwiches which was not tasty at all. Everything was not fresh. I doubt everything was made on the point and was plated with pre made sandwiches. Secondly the drinks, you guys can skip. It was not worth the price and not much booze to the cocktails. The desserts tower was awesome all store bought macarons and little bite cake. Overall the services were not good at all the waitresses didn’t explained what the tower and I would save money and go to other afternoon tea instead.
Be the first to ReplyAfter Broadway Show Drinks
Beautiful Rooftop Bar. Great views, friendly service. We met the best Security/Elevator assistant ever. Felt safe.
Be the first to ReplyGreat views and friendly staff.
On top of the Beekman Towers, reservations are advised. 360 degree views of the city, so beautiful. Had great drinks and tried their hummus appetizer and we loved it. Outside dining is beautiful to watch the city come alive at sunset.
Be the first to ReplyCocktail place with very uncomfortable sitting
A very tiny space, packed with people, very hard to sit as the tables are low to the ground, not a nice place for socializing for a big group (it was five of us and we wanted to chat as we didn’t see each other for a long time). But it was so loud that we couldn’t hear each other. So we had couple drinks and couple appetizers and left. The food was ok, just small plate appetizers and bites to eat, also very hard to eat as the tables are tiny and you feel like you are eating on your lap, very uncomfortable sitting. The view is ok, but I did not enjoy the vibe as I think this place is for people who just want to drink cocktails and hang out without having a conversation. There was a DJ later in the evening and the place got even more packed. I think this place is for couples who want to have cocktails, definitely not recommend for socializing if you want to have a conversation.
Be the first to ReplyGo for the view and a drink.. food appalling.. don't eat there!
Views of NY are great but food was a huge disappointment and claustrophobic table settings were disgraceful.. 4 people at a tiny circular table on high stools.. no wonder the food offerings were tiny.. kept getting bumped by people trying to get by.. were asked how we wanted our lamb cooked but what came out was plonked down and when we asked which was medium and which was rare .. we were told its all medium and if you have a problem with that go talk to who took who took your order.. Needless to say that person never materialised again so we were left with inedible food that was both cold and not what was ordered. In summary, tiny portions of inedible cold food.. go for a drink and see the view but don't eat.. worst NY food experience ..you can do so much better everywhere else in the big A
Be the first to ReplyNot for coeliacs
Booked brunch here and enquired to ensure the menu could be made gluten free but was told it couldn’t be! I was so surprised as normally these sorts of places are making things freshly so can replace bread etc with gluten free options, really disappointing
Be the first to ReplyMake sure you ask for prices before ordering drinks!
Faded decor with cleaning and updating needed. Bar service was ok but table service was not helpful. A friend ordered a Manhattan and it cost $36! Make sure you know the price of what you’re ordering! I will not be going back.
Be the first to ReplyGreat Clubbing Experience
At the moment you step out of the elevator, you'll be traveling into a completely new world, a live DJ to the left, a stunning bar right straight ahead, with a stunning view, and trust me, those bartenders know their industry extremely well. I've never ever ever seen such a great variety of ingredients, and selection of spices, herbs, fruits, and you name it. At the very beginning I was a little bit skeptical in going, but in the end it turned out to be totally worth paying a visit.
Be the first to ReplyI apologize to all the tourists
As a Native New Yorker having gone to thousands of restaurants in NYC in my life, I still have a few that I always wanted to go to but somehow got lost in the fray. Ophelia is one of them primarily because of the historic building and great views. Let me stop here and say unfortunately that is the only things good about this restaurant. We made a reservation for the only available time of 5:15 which is an insane time to eat but we were told that was the only time available so it was what it was. When we arrived the check in person said that we had no reservation-strike #1 ( this is an old trick in some establishments). This restaurant is circular. There were a few people at the bar and a handful of tables were occupied. With about 80% of the restaurant still available for seating we were taken to an isolated place where we were directed to a seat that was a low stool facing at the glass wall. It looked like the most uncomfortable seat you could imagine. We refused the seat and were put even further into Siberia with no other guests. The waitress finally came to us. We asked for Chopin Vodka. The waitress didn't know what we were talking about although this was a standard vodka at any establishment that claimed to be "high class". We then asked for Stoli, a more plebian vodka . Again we got a blank stare from the waitress. Finally, after we pointed it out to her on the menu, she took our orders. After 20 minutes passed without us seeing another human being, waitress or guests I decided enough was enough and we got our coats and left. I ap-logize to all tourists that come to this restaurant looking to have a lovely night out-STAY AWAY
Be the first to ReplyDO NOT BOOK HERE - THEY WILL DUMP YOU WITH NO NOTICE OR COMMUNICATION IF THEY GET A BETTER OFFER AND THEY LIE!
Booked to visit this restaurant a month ago for a special occasion. Received a reminder the evening before our restaurant booking asking us to confirm we would be there- we confirmed. We travelled quite a distance this evening 12/07/2022 and were met by a security guard who told us there was a private party so no admission!!! He referred me to their concierge who told me that they had emailed a week ago cancelling all bookings. They Hadn’t !! We were left high and dry with no reservation anywhere else, not that Ophelia’s cared. The concierge had the neck to suggest she could rebook me for another time!!! What??? to get blown off again if they get a better offer. I received a cancellation Email at 8.34pm 12/7/22 for my 7.15 reservation. Probably an attempt to avoid a bad review. Well folks don’t book this restaurant under any circumstances - it’s clear how much they disrespect their customers as they will cancel you (with no notice) if they get a better offer. Shame on you Ophelia’s - Disgraceful conduct - you do not deserve good customers.
Be the first to ReplyWhat out for “hidden” fees!!!!
Some friends and I went for a Birthday happy hour at Ophelia since we work very close by. We had booked a table at a discreet part of the lounge, and had a small cake with us. After having a couple rounds of drinks and sharing a few appetizers, we asked the waitress (who was very nice) whether she could bring a few plates so we could share the cake. She indicated there was no problems and brought them over. All was going well until all of a sudden (after we had cut the cake, distributed slices, and had started eating it) the manager comes and says we will need to pay a “cake fee” of USD 5… PER PERSON (we were a party of 7)!! That seemed outrageous and we said we wouldn’t pay given that we had asked if it was ok to do it, and we were told it was. He kept pushing it, and when we asked whether it was clearly written in the menu, he went away to get one. We had a menu with us, looked through it, and there was nothing… He came back a few minutes later to say that it was a misunderstanding and we did not have to pay anything… What a disappointment! It did feel like an attempt of scamming customers… We could all get having a “cork fee” or even a “cake fee” of USD 5 or USD 10 altogether. But USD 5 per person???!!! That just seems very petty.
Be the first to ReplyHad to come back to give a true review!
I had to come back because my first visit was super quick! Rojas, the manager, came by many times to make sure my friends and I were doing good! His friendly nature was calming. The food was excellent! We got the food tower, and I loved the lobster caviar app! The views were breathtaking! It’s a nice, chill spot on top of the city! Come and give it a try!!!!
Be the first to ReplyOne of the worst places I’ve been
Such a bad bar. The staff, in particular the manager, were very rude and arrogant. Food left a lot to be desired. Don’t bother with this place. Much better places to visit
Be the first to ReplyAbsolutely atrocious don’t go
Absolutely do not go to this bar. The manager Bruno was incredibly rude, our table was 35 minutes late, he didn’t apologise and he mocked us for being ‘foreign’ with other customers. Incredibly disappointed And completely ruined our evening. Additionally when we tried to give feedback Bruno was rude and aggressive. Such a shame.
Be the first to ReplyDirty poky rude staff
What can I say other than please don’t go ! There are lots of better places! As soon as we walked in I knew it was a mistake coming. The lady at desk was rude sat us down outside at the tiny outside area it was dirty!! Tables floor waited 10 min for a drink had to ask twice despite it being quiet not surprised! Hated everything about it rude ignorant staff dirty tables filthy floor yuk yuk yuk 😩
Be the first to ReplyReservation not honored
Save your time and look elsewhere. This place completely wasted our time and night out. Had a reservation made a month in advance not honored. Absolute biggest mistake of our vacation was coming here.
Be the first to ReplyDon't Count on Your Reservation Being Honored
I went to Ophelia recently (4/27/2022) and it was a terrible experience. I arrived with my guests about 2-3 minutes before our reservation and was told our table would be ready in 5-7 minutes. After 20 minutes of waiting for our table, I went back up to the host station and asked about our table status. Same response: our table would be ready in 5-7 minutes. Gave them about another 5 minutes, checked my phone, and I received an email notification from Open Table noting that Ophelia just went ahead and canceled my reservation. Photo evidence can be provided. I can assure you I was not rude to the two women at the host station (in spite of one of them being quite rude to us). It appeared they just didn't want to seat us.
Be the first to ReplyGreat place for drinks
We’ve been here several times because it is beautiful and has great vibes. The food menu is very limited, unfortunately. But it is the perfect spot for a glass (or bottle!) of wine. Be sure to make reservations in advance!
Be the first to ReplyHostess with bad attitude
The blond hostess working feb 17th at 8pm walking around with the facemask under her nose is probably the laziest hostess we've met and couldnt care less about treating the costumers right (especially us). Had a bad attitude and seemed alot like she didnt like her job. Not the kind of service you expect at that place.
Be the first to ReplyEvening Cocktails with a View
We really enjoyed our drink. The mixologist seems to really know what he's doing. He served a sour cocktail with an egg white and it was fantastic. The view of the river was beautiful and overall a great ambiance. The only reason I'm giving a 4 out of 5 is my girlfriend was appalled at the cleanliness of the women's bathroom, it took forever to get the bartender to speak to us even though it was very slow that night. Overall I recommend the drinks and the view although it' probably more impressive during the day because of the water views. $20 cocktails but that's NY
Be the first to ReplyGood drinks, good food, poor service
Have been before. View is gorgeous, especially riverside. Priced as expected. But sad and even impolite or absent service.
Be the first to ReplyWorth the Visit
I wonder why this place doesn’t have a higher rating. We came for a birthday celebration and enjoyed every minute. Staff were friendly and checked in frequently. There were unbeatable views of the surrounding area including the East River. Prices err on the expensive side, but we’re tasty. The steak really hit the spot. We also ordered shrimp cocktail, deviled egg and spinach/artichoke dip. If you’re a martini snob, note they don’t have proper martini glasses, but it was still tasty.
Be the first to ReplyBeautiful Decor and the view!
Beautiful Decor and the view! Good for friends gathering, partying. Great cocktails. We love the vibes there, hope to come back again soon!
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