The food is good but the service wasn't so much . - Osteria da Fortunata Roma - Buy Reservations
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🤮 1/5 - The food is good but the service wasn't so much .
By 👻 @Annamarie H., 07/31/2022 3:00 am
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I'm willing to sit in line for about 30minutes and be patient since I understand it's tourist season ,but our server was rude from the start. He handed me the menu like I was a nuance . The problem here is there's not enough workers for the amount of customers coming in. Our waiter seemed rude and stressed out the whole night didn't feel welcoming . At one point he tossed the utensils on our table when we asked for utensils. There was another point we seen him running after someone ?Because of the lack of employees they will take a while to take your order . I think this place is super hyped you can find wayyy better food and service at another restaurant . Its very unfortunate, the experience and ambiance would be better if the owners hired more workers .The cherry on top is when you pay you are forced to give them a 15%-20% tip for such awful service. Lol We are willing to pay $$$ if the service is great but that is just very arrogant and bad business.You're better off checking out Mimi e Coco or Taverna Trilussa where you get better welcoming experience with better tasting food !!
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