Great Food but extremely poor service that ruined my experience - Palm Beach Seafood Singapore - Buy Reservations
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🤮 1/5 - Great Food but extremely poor service that ruined my experience
By 👻 @Geomancy, 05/23/2022 3:00 am
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I have been to this restaurant many times up to last year. Given the past pleasant experience, this year is my 1st time coming with a foreign guest. However, this time my experience is very very bad. The food is good but the service is very disappointing. 1) My orders came almost at one go, despite my table was totally full. Hence the dishes were placed in a way that was very messy. 2) The cocktails ordered right at the start before meal was so late into the middle of the dinner. It was a 40mins wait and that’s after I have ask for the drinks several times. 3) As we had ordered prawns, naturally we had shells that pile up on our plates that we could hardly eat on it. I have to ask for the service staff to change to new ones and I have to repeat the request many times before the plate is changed. 4) We have also ordered hot chrysanthemum tea. However our tea was not refilled even when it was empty. Again I had to request many time for it to be refilled. The staff was not even paying attention to the tables. Not only I am disappointed with the service, I am also very embarrass in-front of my foreign guest especially after I sang high praises of your establishment prior to this dinner.
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