I usually love grabbing lunch/dinner here by myself and the - Pine and Crane Los Angeles - Buy Reservations
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🤢 2/5 - I usually love grabbing lunch/dinner here by myself and the
By 👻 @Amy C., 04/22/2024 3:00 am
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I usually love grabbing lunch/dinner here by myself and the service is always so kind, again usually! I came last night with my partner, and service was pretty standard except for one of the female servers who acted like my partner wasn't even there, con cara de mal cogida (you can look that up, but basically with the most unpleasant expression) which was strange seeing the way she was extremely friendly interacting with other guests, she only made eye contact and spoke to me but I'm more white passing than my partner. Regardless he had never been there before, and it was pretty annoying and embarrassing having her not greet him, make eye contact with him, etc. We got to sit, order, and once our food came he asked the same worker if he could have a fork, and just replied "suuure" as if it was a hassle to just do her job, and then never came back to us. I didn't think it was a big deal because I saw there were forks you could grab, which I didn't even realize either. It was like as soon as I stood up to walk over to the utensils she knew, and just watched me do it for myself on purpose, which again is interesting. We finished our food and had left overs, my partner again asked the same woman for a to go container. We continued talking at the table for another 15 minutes, very lucky the conversation was good otherwise I would have been even more annoyed, and as we're talking, the server and I are just now glancing at each other back and forth, as if we didn't just ask for a very quick, easy request that would have taken 5 seconds. It's like, what is this..? How old are you? Again, she never came back to the table and instead checked on every other table (not once did anyone check on our food, how we were doing), hugging guests, laughing with coworkers. That's all fine, but it's just ridiculous when there is an obvious gap in the service you are receiving compared to quite literally the entire room. At last, she was standing right in front of the to go containers talking with her coworker not doing anything, taking peeks at me to see if I was still staring at her, and yes I was, because I literally asked for something? Was I supposed to jump over the counter and grab it myself? Finally I got up to ask her again myself, and when I did I commented "yeah she said she was going to get it" and with her back turned to me replied "yeah sorry about thattttt". Absolutely ridiculous, I replied "twice, thank you" referring to failing to give us the help that *she* offered, twice. I walked away and as I packed my left overs, she and her coworker are obviously talking about what was said and why it was said, and all that tells me is that I was right, there was a very one sided passive aggressive-ness from the other party that I really can't be bothered to understand. Just why even offer the help if you don't mean it, my partner and I both work in food service and I would/have never treated guests like they were inconveniencing me at my *JOB* I don't want to make assumptions, all I will say is that when you're getting that kind of crappy service from a white person while they're perfectly capable of being kind and welcoming to everyone else except us and we're not white, it just looks bad no matter how you try to understand it. Whatever it was, it was weird and unnecessary. Didn't get her name but again ABSOLUTELY ridiculous, she's white, has brunette hair, im assuming she works nights, and wore a claw clip. Have the day you deserve!
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